Request a connection

You can request a connection with an organization from the All organizations page. After you create connections, you must specify users that should be included in external searches. By default, users are excluded from external searches. For more information, see Create BBM Enterprise profiles in the BBM Enterprise Administration Guide for UEM.
  1. On the menu bar, click Org Connect > All organizations.
  2. Search for the organization that you want to request a connection with. For instructions, see Search for an organization.
  3. In the search results, click New connection beside the organization name.
  4. On the Request a connection screen, in the Message field, type a message. You can create a message or use the default text.
  5. In the BBM Enterprise connection agreement section, select the check boxes beside the contact sharing agreements.

    You can specify whether only your organization's contacts are visible to to the invited organization, whether only the invited organization's contacts are visible to your organization, or whether contacts are visible to both organizations.

    If your organization's contacts are shared, BBM Enterprise users in the connected organization can search for any BBM Enterprise user in your company directory. This may include employees of other organizations that are members of the directory (for example, contract workers).

  6. Click Send.
After you send a connection request, the request appears in the organization's Org Connect mailbox, and the Org Connect owner and administrators receive an email notification. The connection request also appears in the sent items in your Org Connect mailbox.