Select target approvers when you require an approval workflow before sending out an alert. When the Alert Approval option is selected in an alert template, a target approver must review and publish the alert. Alert approvers with userbase restrictions can publish alerts to a targeted userbase that is outside of their userbase.
The alert creator cannot also be an alert approver.
In the Target Approvers section, on the By Individual Approvers tab, click Add/Remove Approvers.
On the Approvers dialog, select between one and four approvers. Any operator who has a role with publishing permissions can be selected as an approver.
Click Apply.
Devices listed on the Targeted Devices tab are used to contact the selected approvers. Only Desktop and Email devices are included. Any Desktop or Email devices that are enabled in the organization are automatically included.
In the Approver Request section, click Edit.
On the Edit Message dialog, update the Title and Body fields with information that your alert approvers should consider when approving and publishing the alert.
On the Edit Message dialog, in the Time to Approve field, enter the number of minutes, hours, or days that alert approval message is valid. The default is 30 minutes. The minimum time to approve is 15 minutes. The maximum time is 7 days. If the time to approve ends before any approvers review and publish the alert, the alert remains in Sent Alerts in a Lapsed Approval state and a notification is sent to the alert creator and approvers.
Click Apply.
Click Review.
On the Review before Approval dialog, review the content of the alert.
Click Send to Approver.
The alert appears in Sent Alerts with an Approval Required status. An approver request message is sent to the selected approvers. The request message contains a link that opens the alert in the BlackBerry AtHoc management system. The alert approver can view the alert and make changes to the Title and Body, and add or remove targeted devices, but cannot make changes to any other sections before publishing.
