After adding Accountability Officers to your accountability template or event, you can create Accountability Officer messages for the event. Use these messages to inform your designated Accountability Officers that an accountability event has started or ended and to report status on behalf of their users.

Out of the box accountability templates include response options in the Initial Message section that Accountability Officers can use to indicate if they are available to update their users' statuses.

When an accountability event is sent from an enterprise or super enterprise organization, the More Info link in the initial message takes the Accountability Officer to the Summary tab of the event in the management system.

When Accountability Officers are selected, the Initial Message is required. The ending message is available only when Accountability Officers and the Initial Message have been selected.

1. In the Accountability Officer Messages section, the check box for the initial and ending accountability officer messages are selected by default. Deselect the check box if you do not want to send an initial or ending accountability officer message.
2. Click Edit beside either of the messages to change its content. The edit screen that appears contains text-entry fields for the message title and body. If you want to include an event placeholder rather than or in addition to regular text, click in the text-entry field and select the placeholder you want to add to the message title or description.
3. Click Apply.
4. Optionally, in the Initial Message or Ending Message section, click Preview to see how the event will look to the assigned Accountability Officers.
5. Click Save.