To set up alert delivery devices, you must configure the gateway for each device. The gateway is an API that translates alert text to XML format and delivers it to the provider for a device. The provider can be a BlackBerry AtHoc service such as AtHoc cloud telephony or a third-party provider.

Note: When a device delivery gateway is added, deleted, reordered, or configured, it is captured in the operator audit trail. To view these entries in the operator audit trail, click > Setup > Operator Audit Trail. Select Delivery Device from the Entity list. Select the Search by Specific Actions(s) option and then select specific actions from the Action(s) list.

1. In the navigation bar, click .
2. In the Devices section, click the name of the device gateway that you want to configure.
   The gateway configuration settings screen opens. The values that you need to provide depend on the device you want to configure. The following table describes how you can find configuration values for a particular device.

   Gateway	Documentation
   AtHoc Cloud Delivery Service (East Coast)	Configure the hosted gateway for cloud services
   AtHoc Cloud Delivery Service (West Coast)	Configure the hosted gateway for cloud services
   BlackBerry AtHoc Mobile App	Configure the BlackBerry AtHoc mobile app
   AtHoc Connect	BlackBerry AtHoc Connect
   BlackBerry Messenger	BBM Enterprise Alerts Installation and Administration Guide
   CAP Feed	Manage a CAP feed device
   Desktop App	Configure desktop app settings BlackBerry AtHoc Desktop App Installation and Configuration Guide
   OEM Cloud Delivery Service (East)	Configure the hosted gateway for cloud services
   OEM Cloud Delivery Service (West)	Configure the hosted gateway for cloud services
   RSS Feed	Configure RSS feed information for RSS and Atom content feeds
   Text Messaging	Configure the text messaging device for hosted SMS
   TTY/TDD Phone	Manage a TTY/TDD phone device
   Xml Feed	Configure XML feed information for mass communication devices

   The following custom device gateways should only be configured with the help of BlackBerry AtHoc customer support:

   ADT Giant Voice AM Radio Broadcast AM Radio Transmitter American Signal Giant Voice American Signal Giant Voice - V2 ASC Outdoor Warning Sirens ATI Giant Voice ATI Outdoor Warning Sirens Benbria Classroom Emergency Notification Cable TV + Radio Cable TV Scroller Cisco IP Phone Display

   Cisco UCM (TAS) Cisco Unified Communication Manager Eaton WAVES Emergency Digital Information Service (EDIS) Federal Signal Giant Voice IPAWS CAP Exchange, EAS, NWEM, and WEA Land Mobile Radio Land Mobile Radio - Eastman LRAD Giant Voice Monaco Warning System

   Motorola ACE 3600 On-Premise Email RGM Digital Signage SiRcom Talk-A-Phone Giant Voice TechRadium X (Twitter) Whelen Giant Voice, v1 Whelen Giant Voice, v2 Xml Feed Reset Zetron Pager Zetron Pager Group

3. Configure the values based on the device and information provided by BlackBerry AtHoc customer support or the configuration information provided in the referenced documents.
4. Click Save.