Add BlackBerry AtHoc for Android to the app list if BlackBerry UEM is configured for Android Enterprise devices
If you have configured support for Android Enterprise devices, the connection to Google allows BlackBerry UEM to get app information from Google Play. The connection to Google Play is made directly from the computer that is running the BlackBerry UEM console. If your organization is using a proxy server, you must ensure that no SSL interception occurs. For more information on ports that must be open, visit support.blackberry.com/community to read article 52777. For more information about configuring BlackBerry UEM to support Android Enterprise devices, see "Configuring BlackBerry UEM to support Android Enterprise devices" in the BlackBerry UEM Configuration Guide.
If BlackBerry UEM is not configured to support Android Enterprise devices, see Add BlackBerry AtHoc for Android to the app list if BlackBerry UEM is not configured for Android Enterprise devices.
To use Google Play to manage apps in the Samsung KNOX Workspace, devices must have Samsung KNOX 2.7.1 or later installed and you must allow Google Play app management for Samsung KNOX Workspace devices in the activation profile.
- In BlackBerry UEM, on the menu bar, click Apps.
- Click
.
- Click Google Play.
- Search for and select BlackBerry AtHoc.
- Click Approve.
- To accept app permissions on behalf of users, click Approve. You must accept the app permissions to allow required apps to be automatically installed on Android Enterprise devices or in KNOX Workspace. If you don't accept the app permissions on behalf of users, the app can't be managed in BlackBerry UEM.
- On the Approval Settings tab, choose how you would like to handle new app permission requests when there is an updated app.
- To automatically accept the new permissions added by the app vendor, select Keep approved when app requests new permissions.
- To manually re-accept the new app permissions added by the app vendor before the app can be sent to new devices, select Revoke app approval when this app requests new permissions.
- If you selected the Revoke app approval when this app requests new permissions option on the Notifications tab, add a subscriber to be notified when the app permission changes. The administrator will have to re- approve the app before users can access it.
- Click Save.
- In the App description field, type a description for the app.
- To add screen shots of the app, click Add and browse to the screen shots. The supported image types are .jpg, .jpeg, .png, or .gif.
- In the Send to drop-down list, perform one of the following actions:
- If you want the app to be sent to all Android devices, select All Android devices.
- If you want the app to be sent to only Android devices that use Samsung KNOX Workspace, select Samsung KNOX Workspace devices.
- If you want the app to be sent only to Android Enterprise devices, select Android devices with a work profile.
- To filter apps in the app list by category and to organize the apps into categories in the work apps list on users' devices, you can select a category for the app. In the Category drop-down list, do one of the following:
Tasks
Steps
Select a category for the app
In the drop-down list, select a category.
Create a category for the app
- Type a name for the category. The new category will appear in the drop-down list with the "new category" label beside it.
- Press Enter.
- Press Enter.
- In the App configuration table, click + to add an app configuration.
- Type a name for the app configuration and specify the following values:
- App Config Version: Enter the version of the app configuration. The default is 1.
- Organization Code: Enter your Organization Code for User registration.
- User registration email: Enter the email address of a user for registration.
- Click Save.
- In the App rating and review drop-down list, perform one of the following actions. When multiple versions of the app exist, the setting specified applies to all versions of the app.
- If you want users to rate and provide reviews of apps and see all reviews submitted by other users in your environment, select Public mode.
- If you want users to only rate and provide reviews of apps, select Private mode. Users cannot see reviews provided by other users. You can see reviews in the BlackBerry UEM management console.
- If you don't want users to rate or provide reviews of apps or see reviews provided by other users, select Disabled.
- Click Add.
After you finish
Assign BlackBerry AtHoc to a user or user group. For more information, see "Manage user accounts" in the BlackBerry UEM Managing administrators, users, and groups guide.