Configure Jabber for the Presence service

Complete this task only if you have a Cisco CM IM and Presence server in your environment to provide user presence status to BlackBerry Work users in a Cisco topology.
  1. In the BlackBerry Enterprise Mobility Server Dashboard, under BlackBerry Services Configuration, click Presence.
  2. If necessary, click Service Account and type the login credentials for the BEMS service account.
  3. Click Jabber.
  4. In the Cisco Unified Communications Manager User Data Service (UDS) FQDN field, enter the FQDN of the Cisco Unified Communications Manager server that Jabber Presence Provider (JPP) needs to access and query the contact cards.
  5. In the Cisco Unified Communications Manager User Data Service (UDS) port field, enter the Cisco Unified Communications Manager server port number that JPP uses with the ciscoUDSServer to query the contact cards. For example, 8443.
  6. In the Presence SIP domain field, enter the domain that the Cisco Unified CM IM and Presence server is located in.
  7. In the Cisco Unified Communications Manager Server User field, enter the Cisco Unified Communications Manager end user. This is the user you created in "Create a Dummy User" in the Installation content. If you install multiple BEMS instances, you must use the same user account for each instance.
  8. In the REST-based Client Configuration Web Service Endpoint field, enter the web address of the computer hosting the REST-based Presence Web Service. This must be the Cisco IM and Presence server that the dummy user is assigned to. For example, https://<Cisco IM and Presence FQDN>:8443/EPASSoap/service.
  9. In the REST-based Presence Web Service Endpoint field, enter the web address of the computer hosting the REST-based Presence Web Service. This must be the Cisco IM and Presence server that the dummy user is assigned to. For example, https://<Cisco IM and Presence FQDN>:8083/presence-service.
  10. In the Application Username field, enter the username of the application user. If you install multiple BEMS instances, you must use a different username for each instance.
  11. In the Application Password field, enter the password of the application user.
  12. Click Test to verify the fields are completed. The test does not verify that the information in the fields are accurate.
  13. Click Save.