Firebase Push Notifications

Configure FCM to send notifications to Android devices when the BlackBerry Work app and BlackBerry Connect app are in the background.
Note: Make sure that you complete the following steps before the end of June 2024 or email notifications will not be received on Android devices. For information on the HTTP v1 API, visit Migrate legacy FCM APIs to HTTP v1.
Generate the private key in your FCM project. For instructions, visit Migrate from legacy FCM APIs to HTTP v1
  1. In the BlackBerry Enterprise Mobility Server Dashboard, under BEMS System Settings click BEMS Configuration.
  2. Click Firebase Push Notification.
  3. In the FCM Sender ID field, type the Sender ID value of the project you created in Firebase. For more information, see KB 44617.
  4. In the Google Application Credentials section, upload the private key of the project that you created in Firebase. The private key will be stored as a JSON file.
  5. Click Test to verify that the JSON file is valid and can obtain a token from Google.
  6. Click Save.
  7. Instruct your users to restart the BlackBerry Work and BlackBerry Connect app.