On-premises environment

• BEMS Core services: This service provides the core functionality of BEMS. You must configure the Core services for the shared settings for all of the BEMS services (for example, certificates, database settings).
• BlackBerry Connect service: This service provides secure instant messaging, company directory lookup, and user presence information to iOS and Android devices.
• BlackBerry Presence service: This service provides real-time presence status to BlackBerry Work, BlackBerry Dynamics Launcher, and third-party BlackBerry Dynamics apps.
• BlackBerry Mail (BlackBerry Push Notifications) service: This service accepts push registration requests from iOS and Android devices, and then communicates with the on-premises Microsoft Exchange Server or Microsoft Exchange Online using Microsoft Exchange Web Services protocol to monitor the user's enterprise mailbox for changes.
• BlackBerry Docs service: This service lets your mobile workers access, synchronize, and share documents natively using their enterprise file server, SharePoint, Box, and content management systems supporting CMIS, without the need for VPN software, firewall reconfiguration, or duplicate data stores.

BlackBerry UEM Cloud environment

Configure email notifications for BlackBerry Work if necessary: This service accepts push registration requests from iOS and Android devices, and then communicates with the on-premises Microsoft Exchange Server or Microsoft Exchange Online to check the user's mailbox for changes.

Configuring BlackBerry UEM Cloud email notifications for BlackBerry Dynamics apps

BlackBerry UEM Cloud environments configured for email notifications for BlackBerry Work can configure an on-premises BEMS instance configured to allow iOS and Android users to use the on-premises BEMS-Connect, BEMS-Presence, and BEMS-Docs services.