Create a trusted connection between BEMS Cloud and Microsoft Exchange Server

By default, BEMS is only aware of public CA certificates. If you enable email notifications for BlackBerry Work and your organization’s Microsoft Exchange Server doesn’t use an SSL certificate issued by a trusted CA, the connection between BEMS Cloud and Microsoft Exchange Server isn’t trusted. To create a trusted connection to the Microsoft Exchange Server upload the server’s SSL certificate (or the root or intermediate certificate chain) to the BEMS Cloud database. You can upload a base64-encoded or binary-encoded file that includes one or more SSL certificates. When you upload a single file that includes multiple SSL certificates, the certificates are displayed in the management console and can be deleted and replaced individually as required. BEMS Cloud supports the following file extensions: .der, .cer, .pem, and .crt.
  1. On the menu bar, click Settings > BlackBerry Dynamics.
  2. Click Email notifications.
  3. Click the Certificates tab.
  4. Click Edit icon.
  5. Click Add.
  6. Click Browse and navigate to the location of the certificate file that you want to upload.
  7. Click Add.
  8. If you upload individual SSL certificates, repeat steps 5 to 7 for each additional file.