Create BBM Enterprise profiles
- In the UEM management console, on the menu bar, click Policies and profiles > BBM Enterprise.
- Click Add a profile.
- Type a name and description for the profile.
- Select one or more license types, then configure any of the following settings for each license type:
Setting
Default
Description
License type: BBM Enterprise
Enable Cloud Directory Search
Selected
When enabled, users can search for coworkers who use BBM, and can start protected chats with coworkers who aren't BBM contacts.
Export selected user details to Cloud Directory
All except Display name
Available only if "Enable Cloud Directory Search" is selected.
Select any of the following user details to export to the cloud directory:- Display name
- First and last name
- Email (required)
- Job title
- Department name
- Phone number
If you select Display name, the display name in Active Directory is used as the user identifier instead of first and last name.
Exclude from Search
Not selected
When enabled, users are excluded from searches by other users in the organization.
Exclude from External Search
Selected
When enabled, users are excluded from searches by users from other BBM Enterprise organizations.
Enable Manual Passphrase
Not selected
When enabled, users are prompted to manually share a passphrase with a contact to start a protected chat.
Disable Retract and Edit Message
Not selected
When enabled, users cannot retract sent messages or chats or edit sent messages.
Disable Timed Message
Not selected
When enabled, users cannot send timed messages (messages that can be viewed only for a specified amount of time).
Disable Message Copy
Not selected
When enabled, users cannot copy chats, cannot copy messages in a chat, cannot email a chat, cannot save images, and cannot share images. Users will still be able to forward messages in a chat or open file attachments in another app.
Disable Voice Calling
Not selected
When enabled, users cannot start voice chats.
Disable Video Calling
Not selected
When enabled, users cannot start video chats or screen share.
Disable Screen Sharing
Not selected
When enabled, users cannot share their desktop or desktop applications.
Disable File Sharing
Not selected
When enabled, users cannot share content from chats, including pictures, videos, contact cards, files, and voice notes.
Disable File Sharing (Windows and macOS only)
Not selected
When enabled, Windows and macOS users cannot share content from chats, including pictures, videos, contact cards, files, and voice notes.
Disable Voice Notes Sharing
Not selected
When enabled, users cannot share voice notes.
Disable Media Sharing
Not selected
When enabled, users cannot share pictures and videos.
Disable Location Sharing
Not selected
When enabled, users cannot share their static or real-time location.
Restrict External Communication
Not selected
When enabled, users cannot communicate with contacts that are not in the same organization.
Disable upload of HD-quality Pictures
Not selected
When enabled, users cannot share HD-quality pictures in chats. Picture quality will be reduced.
Disable Software Upgrade Prompt
Not selected
When enabled, software upgrade prompts are not displayed.
Enable BBM Enterprise Connected
Not selected
Configure whether BBM Enterprise Connected is enabled. This setting applies to Android devices only.
Allow anyone to join a group chat using an invitation URL
Not selected
When enabled, any user can join a group chat using an invitation URL, with no restrictions.
Allow only users in my organization to join a group chat using an invitation URL
Selected
When enabled, any user in your organization can join a group chat using an invitation URL.
Allow Broadcast chat
Not selected
When enabled, users can create broadcast chats.
Disable URL Links Preview
Not selected
When enabled, URL link previews are turned off in chats.
Disable Avatar Update
Not selected
When enabled, users cannot update their avatar. If the user has a customized avatar, it will revert to the default letter avatar.
Disable PIN and Email Contact Invites
Not selected
When enabled, users cannot invite contacts with their PIN or email. Contact PINs will no longer display in the user's profile.
Disable Sending Screenshots in Problem Report
Not selected
When enabled, users cannot generate a screenshot when submitting an app problem report.
Enable Message Expiry
Not selected
When enabled, you can specify how long, in minutes, until all sent and received messages are deleted from devices, including messages with contacts that aren't in your organization.
Message Synchronization Window
Selected
7 days
When enabled, you can specify how many days worth of messages (minimum 3, maximum 90) can be synchronized when adding a new device or switching to a new device.
Limit BBME activation to devices managed by a specific BlackBerry UEM server
Not selected
When enabled, BBM Enterprise can only be activated if the device is managed by a BlackBerry UEM server that you specify using the tenant correlation ID.
Show a notification to users upon creation of new chats
Not selected
When enabled, a disclaimer notification displays to users when they start a new chat. Specify the disclaimer text (maximum 500 characters).
Control Incoming Attachments
Not selected
When enabled, users are only allowed to send and receive specific types of file attachments. In the Allowed File Extensions field, type the list of the allowed file types, separating each file type with a comma or semi-colon (for example: pdf,docx,png).
Require passcode to unlock BBM Enterprise
Not selected
When enabled, a user must set an application lock for BBM Enterprise on iOS and Android devices.
Configure any of the following settings:- Allow biometric authentication: When enabled, users can authenticate using a fingerprint, facial recognition, iris scan, or other biometric authentication methods supported by their device.
- Require passcode after app is closed for a specified period: When enabled, you specify how long BBM Enterprise can be closed, in minutes, before a user has to authenticate again.
- Enable complex passcode settings: When enabled, you configure various settings to set a required password complexity.
BBM Enterprise Voice and Video
Not selected
Configure whether BBM Enterprise Voice and Video is enabled.
License type: BBM Enterprise Conferencing
BBM Enterprise Multi-Party Conferencing
Not selected
Configure whether BBM Enterprise conferencing is enabled.
Disable sharing of a conference URL
Not selected
When enabled, users cannot share conference URLs outside of the BBM Enterprise app.
BBM Enterprise Archiving
Upload Frequency
Selected
300 minutes
When enabled, you specify, in minutes, the length of time between archived content uploads (minimum 240, maximum 1440).
This setting can be changed by a UEM Security Administrator only.
Max File Size Before Upload
Selected
1000 KB
When enabled, you set the maximum file size, in KB, for archived content uploads (minimum 10 KB, maximum 1000 KB).
This setting can be changed by a UEM Security Administrator only.
Archiving encryption settings
Not selected
When enabled, you specify an encryption key and a user-friendly key name. The encryption key is used to encrypt the content of the archived payload.
This setting can be changed by a UEM Security Administrator only.
- Click Save.