Creating reports and charts

You can use the vendor portal for the BlackBerry App World storefront to create reports about the number of users that downloaded, purchased, or subscribed to your products. The vendor portal generates each report as a .csv file that you can save to your computer. You can create a report for one product at a time, or for all products.

To create a report, you specify the type of data that you want to collect (for example, free downloads, purchases, or subscriptions), the product that you want to collect data for, a date range, and how you want the data sorted. You submit the request to Research In Motion, and you receive an email message when the report is available in your membership account.

Reports for subscriptions provide information about the subscriptions, sales, and refunds for a product, broken down into daily, weekly, or monthly periods for a date range that you specify.

If the date range that you specify for a report contains an amount of data that exceeds the size limit for a report, you might have to specify a shorter date range. If you change the date range to one day and you cannot create a report, you can submit a request to BlackBerry App World administrators at appworldvendorsupport@blackberry.com to create the report for you.

You can also use the vendor portal to create charts that display the number of downloads or purchases for up to five products, for a date range that you specify.