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Protecting data on lost, stolen, or replaced BlackBerry devices

You can use the Remote Wipe Reset to Factory Defaults IT policy rule to return a BlackBerry® device to its default settings if it receives the Erase Data and Disable Handheld IT administration command over the wireless network.

You control BlackBerry devices remotely using IT administration commands to protect your organization's confidential information.

IT administration command

Description

Set password and lock handheld

You can use this IT administration command to create a new password and lock a lost BlackBerry device remotely. You can give the BlackBerry device user a new password when the user locates the BlackBerry device. When the user unlocks the BlackBerry device, the BlackBerry device prompts the user to accept or reject the new password.

Erase Data and Disable Handheld

You can use this IT administration command to delete remotely all user information and application data that is stored on a BlackBerry device.
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