Upgrading the
BlackBerry MVS software on a single computer
You can upgrade from
BlackBerry Mobile Voice System
5.1, 5.1 MR1, or 5.1 SP1 to
BlackBerry MVS
5.2.
When you upgrade the
BlackBerry MVS
software, the following actions occur:
After you complete the software upgrade in your organization's classes of service, the
new options have the following settings:
- Device can use the no data coverage number to make calls when the network is experiencing congestion is set to True. You use this option to permit the BlackBerry device to use the no data coverage number to make a call if BlackBerry MVS call setup fails because of network congestion. You must type a phone number in the No Data Coverage Number field on the BlackBerry MVS Server page in the MVS
Console or this feature will not work. The no data coverage number must be unique and dedicated to the BlackBerry MVS. The no data coverage number must also be different than the number that you use for the Telephony Connector DID/DDI Number and the number that you use for the PBX Initiated Calling Caller Identification Number.
- If you restrict calls to use only the BlackBerry MVS line, you have the option to turn off the feature based on call direction in combination with roaming. For example, you can select the option to turn off BlackBerry MVS
Only Calling for incoming calls in combination with roaming. These options are disabled by default.
- Caller Identification Validation for PBX Initiated Calls is disabled. During normal call setup some wireless networks might alter the caller identification number. If the BlackBerry MVS Client does not recognize the number, the BlackBerry MVS Client rejects the call. To avoid this, you can permit the BlackBerry MVS Client to ignore the number. When you do this, the BlackBerry MVS Client accepts the call.
Even if you have not enabled this feature, when the BlackBerry MVS Client detects that the user is roaming, and the user receives a call that has an altered caller identification number, the BlackBerry MVS Client will still accept the call.
Upgrade the
BlackBerry MVS software on a single computer
Use this procedure to perform a software upgrade when there is only one BlackBerry Mobile Voice System in the BlackBerry Domain.
During the BlackBerry MVS upgrade process, BlackBerry MVS users on the computer that you are upgrading BlackBerry MVS cannot make or
receive
BlackBerry MVS calls.
-
On the computer where you want to upgrade the
BlackBerry MVS software, log in using the
Windows domain user account (for example, MVSAdmin) that
was used to install the
BlackBerry MVS software.
-
In the folder where the
BlackBerry MVS installer is located,
double-click the
installer file.
- In the Winzip Self-Extractor window, click Unzip.
- When the Winzip Self-Extractor success dialog appears, click OK.
- If a User Account Control dialog appears, click Continue.
-
On the
License Agreement screen, complete the
Country/Region,
Serial Number, and
Authentication Key fields. Read the license
agreement. If you agree with the license agreement, select the
I accept the terms in the license agreement
option.
- Click
Next.
-
On the
Setup Type screen, the components that the
BlackBerry MVS setup application installs are displayed.
-
Click
Next.
-
On the
Pre-Install Check List screen, review the
system information. Verify that a version of the
BlackBerry MVS is already installed.
- Click
Next.
-
On the
Database Upgrade screen, perform the
following actions as required:
- In the
Microsoft SQL server name/IP address,
Database name, and
Port number fields, verify the information
about the
BlackBerry Configuration Database.
The database that you provide the information for must be the current primary database.
- To create a
Microsoft SQL
Server backup of the existing
BlackBerry Configuration Database, select the
Back up the existing BlackBerry Configuration Database
before upgrading its values option. In the
Backup file name field, type a name for the
backup file.
- In the
Authentication method section, perform one
of the following actions:
- To connect to the
BlackBerry Configuration Database using
Windows authentication, click
Windows (Trusted).
- To connect to the
BlackBerry Configuration Database using
Microsoft SQL
Server authentication, click
Microsoft SQL Server authentication.
Type the appropriate user name and password.
- If your
organization uses database mirroring, select the
Use Microsoft SQL Server database mirroring
check box and type the name or IP address of the mirror database.
Make sure that the mirror database is available.
-
Click
Next.
When prompted to close the
Services screen or
Computer Management screen, click
OK.
-
When prompted to add
BlackBerry MVS tables to the
BlackBerry Configuration Database, click
Yes.
The
BlackBerry MVS setup application adds tables to the
BlackBerry Configuration Database to store
BlackBerry MVS information. The tables do not impact the
BlackBerry Enterprise Server data in the
BlackBerry Configuration Database.
-
On the
Installation Info screen, type the password
that you used in step 1.
- Click
Next.
-
On the
Installation Summary screen, verify the
logging information and destination information.
- Click
Next.
-
On the
Install screen, after the upgrade process
completes, click
Continue.
-
On the
Connectivity screen, perform the following
actions:
- In the
BlackBerry MVS Server Instance Name field,
type the name of the computer that you are upgrading the
BlackBerry MVS software on.
The name that you type in the
BlackBerry MVS Server Instance Name field
must match the name that you type in the Instance Name field when you configure
the
BlackBerry MVS Server. After you complete the upgrade of the
BlackBerry MVS software, a configuration wizard will help you configure the
BlackBerry MVS Server.
- In the
MVS Data Manager Hostname or IP Address
field, type the IP address of the computer where you are installing the
BlackBerry MVS.
If the field is already populated, ensure that it is the IP
address of the computer where you are installing
the BlackBerry MVS.
As a rule, when upgrading from BlackBerry MVS 5.0, the prepopulated value is the IP address of the MVS
Console computer.
- In the
MVS Data Manager TCP Port field, type the
port number that the MVS Data Manager listens on for messages from the
MVS Session
Manager. The default port number is 17631.
- In the
Java Management Extensions TCP Port field,
type a port number that the
MVS Session
Manager uses for internal communication. The default port
number is 17602.
- In the
Java Remote Method Invocation TCP Port
field, type a port number that the
MVS Session
Manager uses for internal communication. The default port
number is 17601.
-
Click
Next.
-
On the
Security Information screen, perform the following actions:
-
Click
Next.
-
On the
Installation Complete screen, click
Start Services.
-
After the
BlackBerry MVS components have started, click
Finish.
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