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Productdocumentatie  >  Documenten voor beheerders  >  Chalk Pushcast Software  >  Installation and Configuration Guide Chalk Pushcast Software Synchronization Service - 5.6

Users receive the "Server has sent back an error for block <number> of <number>. Reason: Inputs were valid but failure occurred during process" error when they start the Chalk Pushcast Software synchronization service

Possible cause

The Microsoft® DTC service was not configured or is not running on the database server for the Chalk™ Pushcast™ Software or on the Chalk Pushcast Software server.

Possible solution

Administrators can contact customersupport@chalk.com for assistance.

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