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Users cannot import groups in the BlackBerry Pushcast Software synchronization service for BlackBerry Enterprise Server 5.0
- Administrators did not test the connection when they configured the settings in the BlackBerry® Pushcast™ Software synchronization service.
- In the BlackBerry Pushcast Software synchronization service, on the BAS tab, administrators did not enter the FQDN of the computer that hosts the BlackBerry® Administration Service.
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