Configure the BlackBerry Pushcast Software synchronization service for BlackBerry Enterprise Server 5.0

Before you begin: Make sure that you have the host code for the BlackBerry® Pushcast™ Software that you want to synchronize with the BlackBerry® Enterprise Server. You can find the host code at the end of the web address that you use to log in to the BlackBerry® Pushcast™ Console. For example, in the following web address, rim is the host code: https://www.example.com/rim.
  1. Open the folder where you saved the files for the BlackBerry Pushcast Software synchronization service.
  2. Double-click the ChalkMedia.UserLoadService.ConfigurationTool.exe file.
  3. On the BlackBerry® Administration Service tab, in the BlackBerry Administration Service computer name field, type the FQDN of the server that you installed the BlackBerry Administration Service on and the SSL port connection number. The default value for the port connection is port 443.
  4. In the User name field, type the user name for the BlackBerry Administration Service administrator.
  5. In the Password field, type the password for the BlackBerry Administration Service administrator account.
  6. To verify that you can connect to the BlackBerry Enterprise Server, click Test connection.
  7. On the Group selection tab, perform one of the following tasks:

    Task

    Steps

    Synchronize all active user accounts on the BlackBerry Enterprise Server with the BlackBerry Pushcast Software.

    1. Select the All users option.
    Synchronize only specific groups on the BlackBerry Enterprise Server with the BlackBerry Pushcast Software.
    1. Select the Selected groups option.
    2. Click Populate groups.
    3. Select the check box beside the group that you want to synchronize with the BlackBerry Pushcast Software.
  8. On the BlackBerry® Pushcast™ Software tab, in the BlackBerry Pushcast Softwarecomputer domain field, type the web address for the BlackBerry Pushcast Software that you want to synchronize with the BlackBerry Enterprise Server.
  9. In the Host code field, type the host code for the BlackBerry Pushcast Software that you want to synchronize with the BlackBerry Enterprise Server.
  10. In the User name field, type the user name for the administrator account that has permission to access the BlackBerry Pushcast Software.
  11. In the Password field, type the password for the BlackBerry Pushcast Software administrator account.
  12. Select the Permit the BlackBerry Pushcast Softwareto perform updates for currentBlackBerry Pushcast Software user accounts. check box.
  13. To verify that you can connect to the BlackBerry Pushcast Software, click Test connection.
  14. On the BlackBerry Pushcast Softwaresynchronization service tab, in the Polling interval section, click the arrow icons to specify the amount of time that you want to schedule between each synchronization of the BlackBerry Enterprise Server and BlackBerry Pushcast Software. The default value is 10 minutes.
  15. In the Connection retry interval section, click the arrow icons to specify the amount of time the BlackBerry Pushcast Software synchronization service waits before it retries to connect to the BlackBerry Pushcast Software. The default value is 30 seconds.
  16. Click Browse and navigate to the folder where you saved the BlackBerry Pushcast Software synchronization service files.
  17. In the Data source field, type the name of the Microsoft® SQL Server® that hosts the BlackBerry Pushcast Software synchronization service.
  18. In the Initial catalogue field, type the name of the database that you created for the Microsoft® SQL Server® that hosts the BlackBerry Pushcast Software synchronization service.
  19. In the User name field, type the user name for the administrator account that can access the database.
  20. In the Password field, type the password for the user name that has permission to access the database.
  21. To verify that you can connect the database with the BlackBerry Pushcast Software synchronization service, click Test connection.
  22. Click Apply.
  23. Click Close.
  24. When a prompt appears, click Yes.

Was this information helpful? Send us your comments.