Users receive an Import of users failed error when starting the
BlackBerry Pushcast Software
synchronization service for
BlackBerry Enterprise Server
4.1
Possible cause
There is a space in the folder name for the
output.csv file.
Possible solution
- Navigate to the folder
where you saved the files for the
BlackBerry® Pushcast™ Software
synchronization service files.
- Double-click the
ChalkMedia.UserLoadService.ConfigurationTool.exe
file.
- On the
BRK tab, in the
Output Path, make sure the path does not
contain any spaces.
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