Overview: The BlackBerry Resource Kit for the BlackBerry Device Service

BlackBerry Enterprise Service 10 User Administration Tool

The BlackBerry Enterprise Service 10 User Administration Tool is a command-line tool that you can use to manage the BlackBerry Device Service, user accounts, and BlackBerry devices. For example, you can add, find, and remove user accounts, or you can configure various settings for BlackBerry devices, including assigning software configurations or IT policies. You can also use the tool to collect information about BlackBerry devices and user accounts that you can use to monitor your organization's environment and troubleshoot issues.

BlackBerry Directory Sync Tool

The BlackBerry Directory Sync Tool is an application that you can use to synchronize the membership of security groups and distribution groups in Microsoft Active Directory with groups on a BlackBerry Device Service.

The tool can synchronize groups only if the user accounts in Microsoft Active Directory have matching user accounts on the BlackBerry Device Service. If matching user accounts do not exist on the BlackBerry Device Service, you can add the user accounts manually using the BlackBerry Administration Service, or you can enable the provisioning feature so that the tool can add user accounts during the synchronization process.

BlackBerry IT Policy Import and Export Tool

The BlackBerry IT Policy Import and Export Tool is a command-line tool that you can use to export IT policy information from a BlackBerry Configuration Database to a backup file. You can use the backup file to import the information to a different BlackBerry Configuration Database so that you can make the IT policies available to a different MDM domain.

BlackBerry Enterprise Service 10 Log Monitoring Tool

The BlackBerry Enterprise Service 10 Log Monitoring Tool is a command-line tool that you can use to monitor the information that is written to the log files for BlackBerry Device Service components. You can specify actions that you want the tool to perform when it finds specific values, such as events or text strings. For example, you can configure the tool to run a custom batch file when it finds a specific event ID in the BlackBerry Dispatcher log file.