Upgrading
BlackBerry MVS in a high availability environment
The following list summarizes the tasks you must perform to upgrade the
BlackBerry Mobile Voice System in a high availability environment:
- Perform a full backup
of the
BlackBerry Configuration Database.
- Upgrade the computer
that hosts the standby MVS Session
Manager instance.
- Export security information files.
- Upgrade the
computer that hosts the active MVS Session
Manager instance.
Backup the BlackBerry Configuration Database
Backup the
BlackBerry Configuration Database before you upgrade the
BlackBerry MVS
in a high availability environment.
For more information, see the
BlackBerry Enterprise Server
Upgrade Guide.
Upgrade the first instance of the BlackBerry MVS software in the BlackBerry Domain
-
Log in to the computer using the Windows domain user account (for example, MVSadmin) that you created to install the BlackBerry MVS software.
-
In the folder where the
BlackBerry MVS upgrader is located,
double-click the
upgrader file.
- In the Winzip Self-Extractor window, click Unzip.
- When the Winzip Self-Extractor success dialog appears, click OK.
- If a User Account Control dialog appears, click Continue.
-
On the
License Agreement screen, complete the
Country/Region,
Serial Number, and
Authentication Key fields. Read the license
agreement. If you agree with the license agreement, select the
I accept the terms in the license agreement
option.
- Click
Next.
-
On the
Setup Type screen, the components that the
BlackBerry MVS setup application installs are displayed.
-
Click
Next.
-
On the
Pre-Install Check List screen, review the
system information. Verify that a version of the
BlackBerry MVS is already installed.
- Click
Next.
-
On the
Database Upgrade screen, perform the
following actions as required:
- In the
Microsoft SQL server name/IP address,
Database name, and
Port number fields, verify the information
about the
BlackBerry Configuration Database.
The database that you provide the information for must be the current primary database.
- To create a
Microsoft SQL
Server backup of the existing
BlackBerry Configuration Database, select the
Back up the existing BlackBerry Configuration Database
before upgrading its values option. In the
Backup file name field, type a name for the
backup file.
- In the
Authentication method section, perform one
of the following actions:
- To connect to the
BlackBerry Configuration Database using
Windows authentication, click
Windows (Trusted).
- To connect to the
BlackBerry Configuration Database using
Microsoft SQL
Server authentication, click
Microsoft SQL Server authentication.
Type the appropriate user name and password.
- If your
organization uses database mirroring, select the
Use Microsoft SQL Server database mirroring
check box and type the name or IP address of the mirror database.
Make sure that the mirror database is available.
-
Click
Next.
When prompted to close the
Services screen or
Computer Management screen, click
OK.
-
When prompted to add
BlackBerry MVS tables to the
BlackBerry Configuration Database, click
Yes.
The
BlackBerry MVS setup application adds tables to the
BlackBerry Configuration Database to store
BlackBerry MVS information. The tables do not affect the
BlackBerry Enterprise Server data in the
BlackBerry Configuration Database.
-
On the
Installation Info screen, type the password
that you used in step 1.
- Click
Next.
-
On the
Installation Summary screen, verify the
logging information and destination information.
- Click
Next.
-
On the
Install screen, after the upgrade process
completes, click
Continue.
-
On the
Connectivity screen, perform the following
actions:
- In the
BlackBerry MVS Server Instance Name field,
type the name of the computer that you are upgrading the
BlackBerry MVS software on.
The name that you type in the
BlackBerry MVS Server Instance Name field
must match the name that you type in the Instance Name field when you configure
the
BlackBerry MVS Server. After you complete the upgrade of the
BlackBerry MVS software, a configuration wizard will help you configure the
BlackBerry MVS Server.
- In the
MVS Data Manager Hostname or IP Address
field, type the IP address of the computer where you are installing
BlackBerry MVS.
If the field is already populated, make sure that it is the IP
address of the computer where you are installing
BlackBerry MVS.
- In the
MVS Data Manager TCP Port field, type the
port number that the MVS Data Manager listens on for messages from other
BlackBerry MVS components. The default port number is 17631.
- In the
Java Management Extensions TCP Port field,
type a port number that the
MVS Session
Manager uses for internal communication. The default port
number is 17602.
- In the
Java Remote Method Invocation TCP Port
field, type a port number that the
MVS Session
Manager uses for internal communication. The default port
number is 17601.
-
On the
Security Information screen, perform the following actions:
- In the
Security Information Password field, and
the
Confirm Security Information Password field, type and confirm a password.
This password is required anytime that you generate or import
security information files. The password must be the same for all
BlackBerry MVS instances in the
BlackBerry Domain.
- Select the
Generate new BlackBerry MVS security information
files option.
This creates the security information files which all
BlackBerry MVS components in the
BlackBerry Domain require for communications amongst themselves. You must copy these files to a shared folder before installing BlackBerry MVS on another computer.
-
Click
Next.
-
On the
Installation Complete screen, click
Start Services.
-
After the
BlackBerry MVS components have started, click
Finish.
Exporting the security information files
When you install
or upgrade the BlackBerry Mobile Voice System, you are asked to enter a Security Information Password and either
generate or load security information files. The Security Information Password
and security information files must be the same for all
BlackBerry MVS instances in the
BlackBerry Domain.
When you are installing or upgrading the
BlackBerry MVS
on more than one computer, you must load the security information files from
the first computer onto all subsequent computers. You are prompted to do this
when you install or upgrade the
BlackBerry MVS.
To make the security information files available, copy them from the
first computer to a shared folder.
Export the security information files
-
On the first computer in the
BlackBerry Domain where you installed the BlackBerry Mobile Voice System,
login with the same credentials used to install
the BlackBerry MVS.
-
Click
Start >
All Programs >
BlackBerry MVS >
BlackBerry MVS Configuration.
If you are running the
configuration tool of the BlackBerry MVS on a Windows Server
2008, right-click
BlackBerry MVS Configuration and click
Run as administrator.
-
On the
Security Information tab, click
Export.
-
Copy the security information files to a shared folder.
Upgrade subsequent instances of the BlackBerry MVS software in the BlackBerry Domain
Use this procedure if this is not the first instance of the BlackBerry Mobile Voice System software in the BlackBerry Domain.
-
Log in to the computer using the Windows domain user account (for example, MVSadmin) that you created to install the BlackBerry MVS software.
-
In the folder where the
BlackBerry MVS upgrader is located,
double-click the
upgrader file.
- In the Winzip Self-Extractor window, click Unzip.
- When the Winzip Self-Extractor success dialog appears, click OK.
- If a User Account Control dialog appears, click Continue.
-
On the
License Agreement screen, complete the
Country/Region,
Serial Number, and
Authentication Key fields. Read the license
agreement. If you agree with the license agreement, select the
I accept the terms in the license agreement
option.
- Click
Next.
-
On the
Setup Type screen, the components that the
BlackBerry MVS setup application installs are displayed.
-
Click
Next.
-
On the
Pre-Install Check List screen, review the
system information. Verify that a version of the
BlackBerry MVS is already installed.
- Click
Next.
-
On the
Database Upgrade screen, perform the
following actions as required:
- In the
Microsoft SQL server name/IP address,
Database name, and
Port number fields, verify the information
about the
BlackBerry Configuration Database.
The database that you provide the information for must be the current primary database.
- To create a
Microsoft SQL
Server backup of the existing
BlackBerry Configuration Database, select the
Back up the existing BlackBerry Configuration Database
before upgrading its values option. In the
Backup file name field, type a name for the
backup file.
- In the
Authentication method section, perform one
of the following actions:
- To connect to the
BlackBerry Configuration Database using
Windows authentication, click
Windows (Trusted).
- To connect to the
BlackBerry Configuration Database using
Microsoft SQL
Server authentication, click
Microsoft SQL Server authentication.
Type the appropriate user name and password.
- If your
organization uses database mirroring, select the
Use Microsoft SQL Server database mirroring
check box and type the name or IP address of the mirror database.
Make sure that the mirror database is available.
-
Click
Next.
When prompted to close the
Services screen or
Computer Management screen, click
OK.
-
When prompted to add
BlackBerry MVS tables to the
BlackBerry Configuration Database, click
Yes.
The
BlackBerry MVS setup application adds tables to the
BlackBerry Configuration Database to store
BlackBerry MVS information. The tables do not impact the
BlackBerry Enterprise Server data in the
BlackBerry Configuration Database.
-
On the
Installation Info screen, type the password
that you used in step 1.
- Click
Next.
-
On the
Installation Summary screen, verify the
logging information and destination information.
- Click
Next.
-
On the
Install screen, after the upgrade process
completes, click
Continue.
-
On the
Connectivity screen, perform the following
actions:
- In the
BlackBerry MVS Server Instance Name field,
type the name of the computer that you are upgrading the
BlackBerry MVS software on.
The name that you type in the
BlackBerry MVS Server Instance Name field
must match the name that you type in the Instance Name field when you configure
the
BlackBerry MVS Server. After you complete the upgrade of the
BlackBerry MVS software, a configuration wizard will help you configure the
BlackBerry MVS Server.
- In the
MVS Data Manager Hostname or IP Address
field, type the IP address of the computer where you are installing
BlackBerry MVS.
If the field is already populated, make sure that it is the IP
address of the computer where you are installing
BlackBerry MVS.
- In the
MVS Data Manager TCP Port field, type the
port number that the MVS Data
Manager listens on for messages from other
BlackBerry MVS components. The default port number is 17631.
- In the
Java Management Extensions TCP Port field,
type a port number that the
MVS Session
Manager uses for internal communication. The default port
number is 17602.
- In the
Java Remote Method Invocation TCP Port
field, type a port number that the
MVS Session
Manager uses for internal communication. The default port
number is 17601.
-
On the
Security Information screen, perform the following actions:
-
Click
Next.
-
On the
Installation Complete screen, click
Start Services.
-
After the
BlackBerry MVS components have started, click
Finish.
After you finish:
- Log in to the
MVS
Console
- Configure the
BlackBerry MVS for high availability. For more information about configuring the
BlackBerry MVS for high availability, see the BlackBerry MVS Administration Guide.
- If necessary, reset the communication password between the
BlackBerry MVS and the
BlackBerry Enterprise Server.
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