Prerequisites: Adding multiple BlackBerry Enterprise Server user accounts to the BlackBerry MVS from a CSV file
- Verify that the users that you want to add to the BlackBerry MVS have BlackBerry Enterprise Server user accounts.
- Verify that the BlackBerry devices are activated.
- Verify that each BlackBerry device was configured as a BlackBerry MVS Client in the Cisco Unified Communications Manager.
- In the PBX, verify that the Device Name matches the extension number of the BlackBerry MVS user.
- Verify that you saved a
BlackBerry Enterprise Server user accounts in
a CSV file on your computer. The columns in the CSV file must match the columns
of user information in the
Console. The column titles are
User Name, Mobile, Extension, Desk, Direct Dial, Telephony Connector User ID,
Telephony Connector Password, Voice Mail User ID, and Voice Mail Password.
An example of a correctly formatted row in a CSV file is: Angela Van Daele,5550100,123,5550101,5550102,1234,4321,789,987
An example of a CSV file with only a User Name is: Angela Van Daele ,,,,,,,,