Managing phone number translation

The Location feature available on the Add/Edit Telephony Connector panes provides phone number normalization. The feature translates the globally unique E.164 number starting with a plus sign (+) to a locally significant number by stripping the plus sign (+) and adding the International Direct Dial (IDD) or National Direct Dial (NDD) access codes corresponding to the PSTN dial plan for the selected location.

Normalization is applied to the called number of outgoing external calls that start with a plus sign. The 'called number' refers to a called number sent from the MVS Session Manager to the PBX. 'Outgoing' means from the enterprise to the external network.

Use this feature when your organization's PBX does not support the plus sign or does not add the prefixes automatically.

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