Administration Guide

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Managing call direction

To configure the call direction for incoming calls and outgoing calls, you can specify whether the PBX or BlackBerry® device initiates the calls.

To set up PBX-initiated calling, you must configure a value for the caller ID number that matches the last six digits of the outgoing ANI that you specify in your organization's telephony environment.

To set up BlackBerry device–initiated calling, you must perform the following actions:

  • Add a unique DID/DDI number to each MVS Session Manager
  • Configure your organization's call routing patterns so that the PBX can route the BlackBerry device–initiated calls to the MVS Session Manager that is associated with the DID/DDI number.

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