Delete a BlackBerry MVS Server

There are three options for deleting a BlackBerry® MVS Server:
Option Description

Delete a standalone BlackBerry MVS Server and discontinue BlackBerry MVS service for the users that are assigned to the BlackBerry® Mobile Voice System.

This is the only option available if there is only one BlackBerry MVS Server in your BlackBerry Domain.

You must remove all of the users from the BlackBerry MVS Server before you delete the BlackBerry MVS Server.

Start at step 1.

Delete a standalone BlackBerry MVS Server and continue to provide BlackBerry MVS service to the users that are assigned to the BlackBerry MVS Server.

You must have at least two BlackBerry MVS Server instances in your BlackBerry Domain.

Before you delete the BlackBerry MVS Server, you must move all of the users that are assigned to it to another BlackBerry MVS Server.

Start at step 8.

Delete a BlackBerry MVS Server that is part of a high availability pair.

Start at step 29.

Note: BlackBerry MVS users cannot make or take new calls and some mid-call features may not work until the transition from one BlackBerry MVS Server to another is complete. This can take several minutes, depending on the number of users.
  1. In the MVS Console, in the left pane, expand Users.
  2. Click Manage.
  3. On the MVS Server menu, click the BlackBerry MVS Server that you want to delete. The MVS Server menu is not displayed when you have only one BlackBerry MVS Server in your BlackBerry Domain.
  4. To find the users that you want to remove from the BlackBerry MVS Server, click Search.
  5. In the table of users, to select the users that you want to remove, select the check box beside User Name.
  6. Click Remove MVS Users.
  7. If you have only one BlackBerry MVS Server in your BlackBerry Domain, go to step 29.
  8. In the MVS Console, in the left pane under Servers and Components, expand MVS Topology.
  9. Click Server View.
  10. Click the Instance Name of the BlackBerry MVS Server that you want to delete.
  11. In the BlackBerry Enterprise Server Connector section, clear the check boxes beside all of the associated BlackBerry Enterprise Server instances.
  12. Click OK.
  13. Click Save.
  14. In the left pane, click Server View.
  15. Select the Instance Name of a BlackBerry MVS Server with which you want to associate one or more of the BlackBerry Enterprise Server instances that you disassociated from the BlackBerry MVS Server that you want to delete.
  16. In the BlackBerry Enterprise Server Connector section, select the check box beside the Instance Name of each BlackBerry Enterprise Server that you want to associate with the MVS BlackBerry Enterprise Server Connector.
  17. Click Save.
  18. Repeat steps 14 to 17 until all disassociated BlackBerry Enterprise Server instances are associated with another MVS BlackBerry Enterprise Server Connector.
  19. If you have already removed the users from the BlackBerry MVS Server that you want to delete, go to step 29.
  20. In the MVS Console, in the left pane, expand Users.
  21. Click Manage.
  22. On the MVS Server menu, click the BlackBerry MVS Server that you want to delete.
  23. To find the users that you want to delete, click Search.
  24. In the table of users, to select the users that you want to remove, select the check box beside User Name.
  25. Click Change MVS User Settings.
  26. On the MVS Server menu, click another server.
  27. Click Review Changes to verify the changes.
  28. Click Save.
  29. In the MVS Console, in the left pane under Servers and Components, expand MVS Topology.
  30. Click Server View.
  31. Beside the BlackBerry MVS Server that you want to delete, click Delete.
  32. Click OK.

Was this information helpful? Send us your comments.