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Prerequisites: Logging in to a VPN

  • Your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
  • If you have a Wi-Fi® enabled device, the Wi-Fi network that your device is connected to must support connections to a VPN. For more information, contact your administrator.
  • If you use a software token to log in to a VPN, the software token must be on your device and the software token information that appears in the VPN profile must be correct.

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