I cannot save pictures or videos
Your BlackBerry® device memory or media card might not have enough available memory to store pictures or videos.
Try performing the following actions:
- If you are trying to save a picture or video to your device memory, delete old data or messages from your device.
- If you are trying to save a picture or video on your media card, delete old media files.
- In the camera options, verify that the Picture Quality field is not set to Superfine. Superfine pictures use more memory than fine or normal pictures.
- Increase the maximum amount of memory available for pictures.