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I cannot check my voice mail

Try performing the following actions:
  • If you have more than one phone number associated with your BlackBerry® device and you are trying to check your voice mail using a shortcut key, your device calls the voice mail access number for your active phone number. Check the voice mail for your alternate phone number.
  • You need a voice mail access number to check your voice mail. To obtain a voice mail access number, contact your wireless service provider or administrator.

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