Help Center

Local Navigation

I cannot pair with a Bluetooth enabled device

Try performing the following actions:
  • Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. For more information, see the documentation that came with the Bluetooth enabled device.
  • Allow the Bluetooth enabled device to discover your BlackBerry device. In the Bluetooth setup application, click Listen.
  • Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. On the Home screen or in a folder, click the Options icon.Click Bluetooth. Highlight a Bluetooth enabled device. Press the Menu key. Click Device Properties. Change the Encryption field to Disabled. Press the Menu key. Click Save.

Index


Was this information helpful? Send us your comments.