Change the APN settings for your default Internet connection
Your BlackBerry device uses Access Point Name (APN) settings to open a data connection with your service provider's wireless network. Apps on your device that require Internet access can use this connection.
You might need to change your APN settings if you change your wireless service plan or if the default settings don't apply to your service provider. Depending on your service provider, you might not be able to change the APN settings.
- On the home screen, swipe down from the top of the screen.
- Tap Settings > Networks and Connections > Mobile Network.
- If the Mobile Network or Data Services switches are off, turn them on.
- Tap .
- Complete the fields. If you don't have the required information, contact your service provider.
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