Import a software token

You can store up to ten software tokens. By default, the last software token you import is active.
  1. On your device, open the email from your administrator.
  2. Do one of the following:
    • Tap the attachment (for example, a .sdtid file).
    • Tap the URL. For example, a link that begins with When prompted to complete the action, tap Work Security ID.
  3. If prompted, enter the activation code or password provided by your administrator. Tap OK.
  4. On the Enter PIN screen, tap the Next icon.

Enter a PIN

Not all software tokens require a PIN (Personal Identification Number). Your PIN must be four to eight digits, and can't start with a zero (0). Consider memorizing your PIN.

  1. Enter the PIN you want to use.
  2. Tap the Next icon.
After you finish: After you enter a PIN, the tokencode becomes a passcode.

Send your device ID

Your administrator might ask for your device ID before providing a software token.

  1. In the Work Security ID app, if necessary tap Menu > Info > Menu.
  2. Tap Device ID > Email Device ID.
  3. Enter the email address for your administrator.
  4. Tap Send.

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