About BBM

With BBM, you can chat and share in real-time with your BBM contacts. Your BBM profile is made up of a unique PIN, a status message, and a picture. You control your contact list and decide who can add you as a BBM contact. During a chat, you can see when someone has read your message or is typing a reply, and share pictures and other files.

Besides messaging directly with your contacts, you can also participate in social communities, such as BBM Channels and BBM Groups. Join channels from people, brands, and services to see their posts, or create your own channel. Share calendar events and track to-do lists in a group without needing to add all members as BBM contacts.

You can use BBM over a Wi-Fi connection, such as while you're travelling, to avoid extra data charges.

Tip: You can view this Help content on your device in BBM by tapping The More actions icon > The Help icon.

What's new in BBM

The new features for BBM include the following:

BBM Channels
  • Discover promoted posts and offers from channels that you haven't joined yet.
  • Block a sponsored channel if you don't want to see ads from that channel again.
BBM stickers
  • Find and buy stickers in BBM.
  • Send stickers to BBM contacts.
  • When you receive a sticker in a chat, preview other stickers by that artist.
BBM chats
  • Send larger files (up to 16 MB).
  • Send pictures in multiperson chats.
  • Turn your device to see pictures in landscape view.

BBM icons


The Unread icon

Unread message in a chat

The Ping icon

Ping message

Contact wants your attention

The File icon

File has been sent or received

The Broadcast icon

Unread broadcast message

The Draft icon

Draft message

The Sending icon

Message is sending

The Sent icon

Message has been sent

The Delivered icon

Message has been delivered

The Read icon

Message has been read

The Pending icon

Message hasn't been sent yet

Tip: Verify that your device is connected to a wireless network.

The Failed icon

Message couldn't be sent

Tip: Touch and hold the message, and tap The Resend icon to resend it.

The Voice Chat icon

Contact can participate in BBM Voice calls

The Glympse icon

Shared Glympse locations

The Busy icon

Busy status icon

BBM Channels

The Reported icon

Content has been reported as inappropriate

The Official Channel icon

Verified channel

The Local Channel icon

Local channel

The Private Channel icon

Private channel

Only the channel owner can invite people to this channel.

The Favorite Channel icon

Favorite channel

The Owner icon

You are the channel owner

BBM Groups

The Admin icon

This member is an administrator for the group

The Invite icon

Add this member as a BBM contact

Was this information helpful? Send us your comments.