Welcome!

Image of BlackBerry Z3 smartphone BlackBerry Z3 smartphone

This user guide provides you with information on the hardware features and software features of your BlackBerry device. You can find information on how to set up and use your device, how to troubleshoot common issues, and answers to frequently asked questions. Use the search field at the top of the page to search the whole guide, or browse using the table of contents on the left side of the page.

If you're not sure which device model or device software version you're using, on your device, on the home screen, swipe down from the top of the screen. Tap Settings > About. To change the type of information displayed, tap an option in the drop-down list.

The Help app iconHelp app

On your BlackBerry 10 device, you can open the Help app to learn new tips or answer a question. Take this tutorial to learn about the Help app and then practice searching for answers.

Start the tutorial

The Quiz app iconQuiz app

Ready to test your BlackBerry 10 knowledge? Download the Quiz app on your device to prove that you know your stuff and pick up new tricks along the way.

Note: This quiz is available in English only.

Download the quiz


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