Troubleshooting: Compass

I'm not getting an accurate reading from the compass

Try the following actions:

  • If the compass doesn't point north, move your BlackBerry device away from metal objects, such as magnets or electronics.
  • If you have turned on Location Services and are navigating based on true north, you need the GPS receiver to be able to connect to satellites. Try moving outside or near a window in order to establish a GPS connection.