You can have the instructions
about resetting your BlackBerry
ID password sent to the email address that you use as your BlackBerry
ID username. For security reasons, your BlackBerry
ID password can't be reset for you.
Do one of the following:
- To reset your password on a computer, visit www.blackberry.com/blackberryid. Click
Reset your password. Complete the
instructions on the screen.
- To reset your password on your BlackBerry device, when you are prompted to sign in with your BlackBerry
ID, click Forgot Password. Answer
your security question and complete the instructions on the screen.
Once you have completed the steps above, you will receive a password reset
email. If you complete the steps to reset your password on a computer, the password
reset email can only be viewed on a computer and isn't delivered to your device. If you
follow the steps to reset your password on your device, the password reset email will be
delivered to your device. Complete the instructions in the email to reset your BlackBerry