How do I free up storage space?

To make room for more files and apps, try any of the following:
  • Save documents and media files on your media card. To automatically save camera pictures and videos on your media card, on the home screen, tap The Camera icon. Swipe down from the top of the screen and tap The Settings icon.
  • Reduce the size of pictures that you take and videos that you record. To change the ratio option for your pictures, on the home screen, tap The Camera icon > The More icon. To change the size of your videos, on the home screen, tap The Camera icon > The Video Camera icon > The More icon.
  • Transfer some of your data to your computer using a USB connection, Wi-Fi connection, or BlackBerry Link . To download BlackBerry Link, on your computer, visit and select the Windows or Mac option.
  • Delete files that you don't need. To delete multiple items, in an app, tap The More icon > The Select More icon. Select items and tap The Delete icon.
  • Delete apps that you don't use. To delete an app, on the home screen, touch and hold an app icon until the icons begin to blink. On the icon for the app that you want to delete, tap The Delete icon. If you don't see The Delete icon on the app icon, the app can't be deleted.

Optimize your device's performance

If you find that your BlackBerry device is running unusally slow, try any of the following:
  • Close any apps that you aren't using.
  • Delete messages that you don't need to keep.
  • In your browser privacy settings, clear your history, cookies, and other website data.