Find answers to top questions about BlackBerry smartphones.
New in this release
What's different about BlackBerry 10?
How do I get back to the home screen?
How do I get to the menu?
How do I change my settings and options?
Where is my email or other messages?
Where are the phone keys and my notification profiles?
Where are my apps?
How do I edit or move text?
Where are my tasks, memos, and voice notes?
Where do I find my files?
Where can I find my device info and passwords?
How do I search?
What is BlackBerry Link?
Tips after switching devices
Can I sign out of BlackBerry ID and sign in with a different BlackBerry ID?
Why do I need to re-enter my BlackBerry ID password?
What is the difference between my BlackBerry ID username and screen name?
How do I reset my lost or forgotten BlackBerry ID password?
How can I extend battery life?
Where can I get a new or spare battery?
How do I free up storage space?
Does my device have BlackBerry Balance?
How do I set up BlackBerry Balance?
What content is in my work space and my personal space?
Can I use personal apps on my work's network?
Where is my picture that I just took?
What happens to my device data if I leave my organization?
How do I reset my device password if I forget it?
Was this information helpful? Send us your comments.