What's different about BlackBerry 10?

If you're new to a BlackBerry 10 device, you might be eager to learn more about what makes it different from other BlackBerry devices. Find information about the home screen, menus, settings, messages, notifications, and apps. Learn where to find your phone number and PIN and find out how to cut, copy, and paste text.

How do I get back to the home screen?

  • In many apps, you can tap Back to return to the previous screen.
  • To minimize an app and return to the home screen, swipe up from the bottom of the screen.
    BlackBerry smartphone showing a directional arrow moving upwards from the bottom of the screen to minimize an app as an Active Frame.

How do I get to the menu?

There is no Menu Menu key on BlackBerry 10 devices. You can open menus by tapping the icons at the bottom of the screen, and by touching and holding items on the screen.


Screen showing the more tabs icon in the lower left to navigate within an app. The more actions icon appears in the lower right to open the menu for the app. A circle shows how to touch and hold an item to open a menu of actions for that item.

How do I change my settings and options?

Do any of the following:
  • To change the settings in an app, swipe down from the top of the screen. Tap The Settings icon..
  • To see other options in many apps, tap The more actions icon.
  • To change your BlackBerry device settings and connect to mobile and Wi-Fi networks, on the home screen, swipe down from the top of the screen. Tap Settings.


BlackBerry smartphone showing a directional arrow moving downwards from the top of the screen to show device settings. To see all device settings, tap Settings. To change the settings for a feature, tap a label, such as Alarm. To turn on or turn off a feature, such as Wi-Fi, tap the icon. When the feature is turned on, the icon is blue.

Where is my email or other messages?

All of your email, text messages, social networking notifications, missed calls, and voice mail messages can be found in the BlackBerry Hub. The BlackBerry Hub isn't like other apps on your BlackBerry device. It's at the core of the BlackBerry 10 experience, and it's always running so that you stay connected no matter what you're doing on your device.

To get to the BlackBerry Hub, on the home screen, slide your finger right.

You can also peek at the BlackBerry Hub or open it from anywhere on your device using a simple gesture:


BlackBerry smartphone showing a directional arrow moving to the right to show the transition from a view of notifications to the BlackBerry Hub.

Where are the phone keys and my notification profiles?

  • BlackBerry 10 OS includes the following built-in notification modes: Normal, Phone Calls Only, Vibrate Only, Silent, and All Alerts Off.
  • You can quickly turn on Silent mode by swiping down from the top of the home screen and tapping Silent Mode.
  • You can set custom ring tones for contacts in the Contacts app.
  • To set notifications for particular types of messages, on the home screen, swipe down from the top of the screen and tap Settings > Notifications.
  • To answer a call, touch and hold the circle at the bottom of the screen and slide your finger to the left. Release your finger from the screen once the circle covers The answer a call icon.


    Incoming call slider showing a directional arrow moving from the center of the slider to the answer call icon on the left side of the slider. Shows the answer call gesture.

  • To decline a call, touch and hold the circle at the bottom of the screen and slide your finger to the right. Release your finger from the screen once the circle covers The decline a call icon.


    Incoming call slider showing a directional arrow moving from the center of the slider to the decline a call icon on the right side of the slider. Shows the decline a call gesture.

Where are my apps?

Some of the apps that you used on your old BlackBerry device might not be available on your BlackBerry 10 device. In the BlackBerry World storefront, you can check if your old apps are available for download on the My World screen or find new apps.

How do I edit or move text?

There's no need for a trackpad or trackball on a BlackBerry 10 device! Just touch and hold your finger on text to show a menu with options to select, cut, copy, and paste text. You can move the cursor or insert text into a specific location using fine cursor control.

Select text

Touch and hold a character or word.

  • To cancel your selection, tap anywhere on the screen.
  • To change your text selection, drag the handles.


Text field showing highlighted text with text editing handles for changing text selection.

Move text

  1. Touch and hold your finger on a word or in a text field.
  2. Release your finger from the screen. A menu with text editing options appears.
  3. Tap an option.
Tip: If you aren't sure what a menu icon means, touch and hold the icon to see what it does. Slide your finger off the icon to avoid selecting it.


Text editing menu showing cut, copy, select all, format selection, paste, and select icons.

Insert the cursor

  1. Tap a word or text field to show the cursor.
  2. Do any of the following:
    • To move the cursor to another spot, drag the circle.
    • To move the cursor one character at a time, tap the top, bottom, left or right of the circle.
  3. Insert text where you place the cursor.
Tip: Make sure that you place your finger on the outer part of the circle so that you can still see the cursor.


Shows the cursor inserted between characters

Where are my tasks, memos, and voice notes?

  • If you used BlackBerry Link to transfer the files from your old BlackBerry device to your new device, your tasks, memos, and voice notes should be in the new BlackBerry Remember app.
  • If you previously used tasks in BBM Groups, you still have access to those tasks in BBM.

Where do I find my files?

You can find your files in the File Manager app. If you added a work account to your BlackBerry device and your administrator turned on BlackBerry Balance technology, your device data, apps, and network access are divided into a work space and a personal space. The separate spaces help you to avoid accidentally copying work data into a personal app, or displaying confidential work data during a BBM Video chat. To switch between your work space and personal space, drag your finger down on the middle of the home screen and tap Personal or Work.

Where can I find my device info and passwords?

Where can I find my PIN?
In BBM, tap your profile picture. On your profile page, your PIN appears under your barcode. In an email or text message, you can also type mypin to display your PIN.
How do I find my own phone number?
On the home screen, tap the Phone icon. In the Calls or Contact view, in the center of the screen, swipe down, and your phone number appears at the top of the screen. In an email or text message, you can also type mynumber to display your phone number.
Where is Password Keeper?

The Password Keeper app is available for download in the BlackBerry World storefront. If you used BlackBerry Link or a media card to transfer your data from a BlackBerry device running BlackBerry Device Software 5.0 or later, you can restore your Password Keeper passwords from your old device after you download and open the Password Keeper app.

Where can I find details about my device software version and hardware?

On the home screen, swipe down from the top of the screen. Tap Settings > About. To change the type of information displayed, tap an option in the drop-down list.

In a message, note, or task, you can type myver followed by a space, to see your device model and the BlackBerry 10 OS version it is running. This feature might not be supported by your input language.

How do I search?

If you are looking for something on your BlackBerry device or the Internet, at the bottom of the home screen, tap Search.

What is BlackBerry Link?

BlackBerry Link is the latest version of BlackBerry Desktop Software and can be used with your BlackBerry 10 device. You can use BlackBerry Desktop Software with devices that are running BlackBerry 7.1 and earlier.

BlackBerry Link is software that you can install on your computer to link data, media files, and applications on your BlackBerry device to your desktop computer.

To download BlackBerry Link, on your computer, visit www.blackberry.com/BlackBerryLink and select the Windows or Mac option.