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I cannot make or receive calls

Try performing the following actions:
  • Verify that your BlackBerry® device is connected to the wireless network.
  • If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone number, including the country code and area code, for your contact.
  • If you are not receiving calls, verify that call forwarding is turned off.
  • Your SIM card might support more than one phone number, even if you only have one phone number. Verify that your phone number is set as your active phone number.
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