Help Center

Local Navigation

I cannot enter a conference call with the Join Now option

The Join Now option might not appear in the meeting notification if the meeting organizer is not using a BlackBerry® device that supports the Join Now feature, if the organizer did not enter the conference call information correctly, if the organizer set the meeting reminder time to None, or if the notification occurs more than 15 minutes before the meeting start time.

Try performing the following actions:

  • Enter the conference call meeting through the calendar menu.
  • Enter the conference call meeting by clicking the conference call bridge number and access code provided in the meeting notes.


Was this information helpful? Send us your comments.