Filing email

You might not be able to file an email or create folders for an email, depending on the account that an email is in.

File an email

  1. In the BlackBerry Hub, touch and hold an email.
  2. Tap File.
  3. Tap a folder.

Add, rename, or delete an email folder

In the BlackBerry Hub, tap the drop-down list at the top of the screen.
  • To add a folder, touch and hold the folder that you want to use as the parent folder. Tap Add Folder. Type a name for the folder. Tap OK.
  • To rename a folder, touch and hold the folder. Tap Rename Folder. Type a new name for the folder. Tap OK.
  • To delete a folder, touch and hold the folder. Tap Delete.

Keep all email from a folder on your device

If you use a desktop email application like Microsoft Outlook to file email into folders, your BlackBerry device doesn't automatically download copies of that email. You can have filed email readily available on your device by syncing an email folder.

  1. In the BlackBerry Hub, tap the banner at the top of the screen.
  2. Touch and hold a folder.
  3. Tap The Enable Folder Sync icon.