To access your computer files using your BlackBerry device, BlackBerry Link must be open on a computer that's connected to the Internet.
If you don't see your computer as a source in the File Manager app, try the following:
If you still can't see your computer files, try any of the following from your computer:
For more troubleshooting information, see the help in BlackBerry Link on your computer.
If you imported contact and calendar entries using BlackBerry Link, you might see duplicate entries on your device after syncing your device and computer.
You can remove duplicates by merging contacts on your device and deleting duplicates in your address book, or by clearing your local data on your device.
To remove duplicate contact and calendar entries by deleting your local device data, do the following: