My device is quarantined

Your BlackBerry device might be quarantined if you add a work account that is associated with a BlackBerry Enterprise Server and the SIM card in your device doesn't have services activated correctly.

If your device is quarantined, your administrator might delete the data on your device, prevent access to unlock your device, or remove your device from your organization's network.

To leave quarantine, try using a different SIM card or changing your service plan. For further assistance, contact your administrator.

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