About BBM

With BBM, you can chat and share in real-time with your BBM contacts and groups. For example, you can share pictures, see when someone has read your message or is typing a reply, and update your BBM status or picture. Share your news with multiple people using broadcast messages, multiperson chats, and group chats.

With BBM Groups, you can plan events, track to-do lists, share pictures, and chat with up to 30 people at the same time without needing to add them all as BBM contacts.

You can use BBM over a Wi-Fi connection, such as while you're travelling to avoid extra data charges. Some wireless service providers offer ways for you to check your data usage so that you know whether your service plan is appropriate for how you use your device.

Tip: You can view this content on your device in BBM by tapping The More actions icon > The Help icon.

Introducing BBM features

The features supported for BBM on your device include the following:
  • BBM profile: Choose a display picture, name, and status that your BBM contacts see. You can also view your unique BBM PIN from your profile by tapping Show Barcode.
  • Invite: Invite people to chat with you in BBM by scanning a BBM barcode or by entering a phone number, email, or BBM PIN. Contacts who don't have BBM yet can download it from your invitation.
  • Chat: Share your thoughts and experiences using instant messages, pictures, and voice notes.
  • Emoticons: Express yourself with classic BBM emoticons.
  • BBM Groups : Plan events, track to-do lists, share pictures, and chat with up to 30 of your friends, family, or coworkers in one group at the same time.

You can find more resources like community forums and advanced troubleshooting, contact a BlackBerry customer service representative, or ask your questions at blackberry.com/support/bbmiphone.

BBM icons


The Unread icon

Unread message in a chat

The Ping icon

Ping message

Contact wants your attention

The File icon

File has been sent or received

The Broadcast icon

Unread broadcast message

The Draft icon

Draft message

The Sent icon

Message has been sent

The Delivered icon

Message has been delivered

The Read icon

Message has been read

The Pending icon

Message hasn't been sent yet

Tip: Verify that your device is connected to the Internet.

The Failed icon

Message couldn't be sent

Tip: Touch and hold the message, and tap The Resend icon to resend it.

The Busy icon

Busy status icon

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