Access work files

When you have BlackBerry Balance technology enabled on your BlackBerry device you can manage your work life and personal life on the same device. You can have Documents To Go files open in both the work space and the personal space at the same time, but you can't copy or move data and files from your work space to your personal space. For example, if you download or save an attachment from your work email account, it is sent to Documents To Go in your work space.

The Active Frames on your home screen use The Balance icon to indicate apps from your work space. Work items are accessible in the work space. Files stored on a media card are only accessible in the personal space and aren't displayed in the work space.

To access your work files:

  1. Drag your finger down on the middle of the home screen.
  2. Tap Work.
  3. Open Documents To Go.
Tip: If you create or edit a file using Documents To Go in the work space and you want to save your file to the cloud, you must be logged in to a cloud application in the work space on your device.