About backing up and restoring data
You can back up and restore most of the data on your BlackBerry device, including settings, phone history, fonts, saved searches, browser bookmarks, messages, organizer data, and media files.
If your device is activated on BlackBerry Enterprise Service 10, contact your administrator to verify if you are able to back up and restore your device data.
You should regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue.
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