Known issues

This section lists known issues for the BlackBerry World storefront version 4.3.

General known issues

In some cases, when you move between screens within Top 25, the cursor moves to the first item in the list instead of the last item that you selected.

In some cases, you cannot upgrade a purchased item after updating to BlackBerry App World 3.0.

In some cases, you cannot sort downloaded items by file size.

In some cases, if you delete a purchased item and then try to reinstall it, you receive an error message indicating the item is not available.

In some cases, you receive a credit card authorization error when you attempt to purchase an item using your PayPal account.

In some cases, you receive a credit card authorization error when you attempt to purchase an item using your PayPal account.

In some cases, you are unable to purchase an item marked Try and Buy after downloading the trial version of the item.

In some cases, if you log out of BlackBerry World while you are downloading an item, the device does not respond and the item is not downloaded.

In some cases, you are unable to use the BlackBerry World storefront while you are in a phone call.

In some cases, you receive an error message and the BlackBerry World storefront closes.

In some cases, the category icon you click does not appear highlighted.

In some cases, you receive an Uncaught Exception error message when trying to install the BlackBerry World storefront.



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