If you're trying to add a work account, or a POP or IMAP email account, you might need to use the advanced setup feature.
When you use advanced setup to add a work account, POP account, or IMAP account to your BlackBerry device, the information that you need to enter differs depending on your organization or your email service provider. Check with your administrator or email service provider to make sure you have all the information you need.
If your organization uses the BlackBerry Enterprise Service, make sure you know the following from your administrator:
If your organization doesn't use the BlackBerry Enterprise Service but does use Microsoft ActiveSync, make sure you know at least the following information from your administrator:
If you're adding a POP or IMAP email account, make sure you know the following information from your email service provider: