Roaming

In most cases your BlackBerry device automatically connects to the appropriate wireless network when you travel outside of your wireless service provider's coverage area. In some cases you must contact your provider to have your SIM card or device properly provisioned. If you're not sure if your device is set up for roaming, or what roaming fees will apply, it's a good idea to check with your wireless service provider before you travel.

Parent topic: Mobile network

Switch wireless networks manually

Your BlackBerry device is designed to switch to an appropriate wireless network automatically when you travel, but you might need to try switching networks manually if you're having trouble connecting or if the network signal is weak.

To switch wireless networks manually, your wireless service plan must include this service and your device must be connected to a GSM or UMTS network.

  1. On the home screen, swipe down from the top of the screen.
  2. Tap Settings Settings > Network Connections > Mobile Network.
  3. If the Mobile Network switch is off, set it to On.
  4. Set the Network Selection Mode to Manual.
  5. When your device finishes scanning for networks, tap a network.

Turn off data services while roaming

Depending on your wireless service plan, you might be able to turn off data services (email messages, PIN messages, text messages with attachments, and browser service) on your BlackBerry device so that only the phone and basic text messaging are available.Turning off data services while roaming might prevent you from receiving additional roaming charges. For more information, contact your wireless service provider.

  1. On the home screen, swipe down from the top of the screen.
  2. Tap Settings Settings > Network Connections > Mobile Network.
  3. If the Mobile Network switch is off, set it to On.
  4. In the Data services while roaming drop-down list, tap Off or Prompt.