• Get started
    • Getting started
      • Introducing BlackBerry 10: new apps and features
      • What makes my BlackBerry 10 device different from other BlackBerry devices?
        • What is BlackBerry Link?
      • Getting to know your device
        • Home screen at a glance
        • Video: Getting around the BlackBerry 10 interface
        • Application icons
        • Notification icons
      • Setup
        • Video: Set up your BlackBerry smartphone
        • Set up your device
        • Transferring data to your new device
      • Basics
        • Turn off your device
        • Charge your device
        • Using the touch screen
          • Video: Using the touch screen
      • Tutorial: Searching the Help App on a BlackBerry 10 Device
    • Device Switch
      • Video: Transferring data to your new device
      • Before you switch devices
      • Backing up and switching devices
        • Transfer data to a new device using a computer and BlackBerry Link
        • Transfer data from a BlackBerry 7 device using a media card
        • Tutorial: Switching to a BlackBerry 10 Device
      • After you switch devices
        • Restoring your BBM contacts and groups
        • Transfer passwords from the BlackBerry 7 Password Keeper app
        • Add an email or social networking account
        • Tips after switching devices
      • Troubleshooting: Device Switch
  • Phone
    • Phone
      • Phone at a glance
      • Making and receiving calls
        • Make a call
        • Answer or dismiss a call
        • Put a call on hold
        • Take notes during a call
      • Start a conference call
      • Answering calls automatically
      • Move a call from your headset to your device
      • Move a call to BBM Video
      • Add a number to your speed dial list
      • Set up your voice mail
      • Call waiting, call forwarding, and call blocking
        • Turn on or turn off call waiting
        • Set up call forwarding
        • Block calls
      • Phone options
        • Show or hide your number on outgoing calls
        • Adjust the bass and treble of your calls
        • Set up smart dialing
        • Set up your fixed dialing numbers
        • View your call summary
    • Ring tones, sounds, and alerts
      • Change your ring tone, sounds, or alerts
      • Silence your device except for calls
      • Set a custom ring tone for a contact
      • Turn off all ring tones and sounds
      • Troubleshooting: Ring tones, sounds, and alerts
    • BBM Video
      • BBM Video at a glance
      • Video: BBM Video chat with screen share
      • Start a BBM Video chat
      • Switch cameras or share your screen
      • Mute your microphone in a BBM Video chat
      • Move your video thumbnail around the screen
      • BBM Video options
        • Stop using BBM Video over a mobile network
    • Visual Voice Mail
      • Checking your voice mail from your BlackBerry device
  • Messages
    • BBM
      • About BlackBerry Messenger
      • Video: Get Started with BlackBerry Messenger (BBM)
      • Add a BBM contact
      • Video: Add or edit a BBM contact
      • Start a BBM chat
      • Change your BBM status or profile
      • Peek at your BBM notifications
      • BBM icons
      • BBM Groups
        • Join a BBM group
        • Participate in a BBM group
      • Managing your BBM contacts
      • Restoring your BBM contacts and groups
      • Troubleshooting: BBM
    • BlackBerry Hub
      • About the BlackBerry Hub
      • Video: BlackBerry Hub
      • Adding and managing accounts
        • Tutorial: Setting up Accounts on a BlackBerry 10 Device
        • Add an email or social networking account
        • Adding an email account using advanced setup
        • Change your accounts
        • Remove an account from your device
      • BlackBerry Hub icons
        • Email icons
        • Text message icons
        • Secure email icons
      • Viewing and searching your messages
        • Peek at BlackBerry Hub from anywhere on the device
        • View messages by account or message type
        • View filed email
        • Search for a message
        • View unread messages, flagged messages, or messages with attachments
      • Send a message from the BlackBerry Hub
        • Reply to or forward an email
      • Managing messages
        • Filing email
        • Flag a message
        • Mark a message as read or unread
        • Download or share a picture from an email
        • Save a draft email
      • Tips: BlackBerry Hub
      • BlackBerry Hub settings
        • Add a signature to an email account
        • Change your default email address or calendar
        • Change how messages are displayed in the BlackBerry Hub
        • Change the accounts that appear in the BlackBerry Hub
        • Change options for sending and receiving text messages
        • Change advanced settings for text messages
        • Save text messages to your SIM card
      • Update your Facebook,Twitter, or LinkedIn status from the BlackBerry Hub
      • Delete a message
      • About public warning messages
      • Troubleshooting: BlackBerry Hub
        • I can't add an email account
        • I can't see the recipients for a message
    • Facebook
      • Navigate the Facebook forBlackBerry devices app
      • Change your Facebook notification options
      • Change your Facebook settings
      • Change your photo, video, and Facebook Places permissions
    • Windows Live Messenger for BlackBerry devices
      • Start a conversation using Windows Live Messenger
      • Change your Windows Live Messenger status or profile
      • Add a Windows Live Messenger contact
      • Sign out of Windows Live Messenger for BlackBerry devices
      • Troubleshooting: Windows Live Messenger for BlackBerry devices
    • Google Talk for BlackBerry devices
      • Chat with friends using Google Talk
      • Change your Google Talk status or profile
      • Add a Google Talk friend
      • Sign out of Google Talk for BlackBerry devices
      • Troubleshooting: Google Talk for BlackBerry devices
    • Yahoo! Messenger for BlackBerry devices
      • Start a conversation using Yahoo! Messenger
      • Change your Yahoo! Messenger status or profile
      • Add a Yahoo! Messenger contact
      • Sign out of Yahoo! Messenger for BlackBerry devices
      • Troubleshooting: Yahoo! Messenger for BlackBerry devices
  • Passwords and security
    • Security
      • Passwords and locking
        • Lock your screen
        • Change or remove your device password
        • Protect your SIM card with a PIN
      • Finding and protecting a lost device
      • Video: Finding and protecting a lost device with BlackBerry Protect
      • Setting security permissions for apps
      • Change or view app permissions
      • Securing your email
      • Wipe your device to delete your data
      • About BlackBerry Balance
      • Switch between your personal and work spaces
      • Video: Using BlackBerry Balance to separate your work and personal content
      • Using Parental Controls
      • Turn on encryption
      • Import a certificate from your computer
      • Managing VPN profiles
      • Frequently asked questions: Security
        • How do I reset my device password if I forget it?
        • What content is in my work space and my personal space?
        • Can I use personal apps on my work's network?
        • Where is my picture that I just took?
        • What happens to my device data if I leave my organization?
    • BlackBerry ID
      • Video: BlackBerry ID basics
      • About BlackBerry ID
      • Set up a new BlackBerry ID
      • Change your BlackBerry ID password
      • Change your BlackBerry ID information
      • Tutorial: Creating a BlackBerry ID on a BlackBerry 10 Device
      • Using your BlackBerry ID to switch devices
      • FAQ: BlackBerry ID
        • How do I reset my lost or forgotten BlackBerry ID password?
        • What is the difference between my BlackBerry ID username and screen name?
        • Why do I need to re-enter my BlackBerry ID password?
        • Can I log out of BlackBerry ID and log in with a different BlackBerry ID
      • Troubleshooting wizard: I need help with my BlackBerry ID
    • About Password Keeper
    • Transfer passwords from the BlackBerry 7 Password Keeper app
    • Add, change, or delete a password in Password Keeper
    • Change the Password Keeper password
    • Use a password or username from Password Keeper
    • Hide or show passwords in Password Keeper
    • Generate a random password
    • Search for a password in Password Keeper
  • Media
    • Music
      • Music app at a glance
        • Playlists screen
      • Playing your music
      • Creating playlists and organizing your music
      • Change the volume
      • Tips: Music
      • Supported audio and video file extensions, formats, and codecs
      • Troubleshooting: Music
    • Videos
      • Videos app at a glance
      • Watching your videos
      • Change the volume
      • Edit a video
      • Supported audio and video file extensions, formats, and codecs
      • Troubleshooting: Videos
    • Pictures
      • Pictures app at a glance
      • Viewing your pictures
      • Set a picture as your wallpaper
      • Edit a picture
      • Organizing your pictures and albums
      • Supported picture file extensions
      • Troubleshooting: Pictures
    • Camera
      • Camera app at a glance
      • Taking pictures and recording videos
        • Video: Taking pictures
        • Video: Record a video
      • Using Time Shift mode
      • Video: Taking pictures using the Time Shift mode
      • Camera settings
      • Troubleshooting: Camera
    • Media sharing
      • About sharing media
      • Select the types of media files to share
      • Give your device a nickname
      • Select which devices can access your shared media files
    • Games
      • Create your Games profile
      • Add a friend to the Games app
      • Add a game
      • Favorite a game
    • BlackBerry Story Maker
      • About BlackBerry Story Maker
      • Video: Creating stories with BlackBerry Story Maker
      • Preview a story in BlackBerry Story Maker
      • Creating and editing stories
      • Delete a story in BlackBerry Story Maker
      • Change your BlackBerry Story Maker settings
  • Maps and locations
    • Maps
      • Finding a place
      • Get turn-by-turn directions
      • My places
        • View a contact’s address on a map
      • Changing settings for Maps
        • Switch between kilometers or miles
        • Change default route settings
        • Switch between voice-guided prompts and tones
    • Location services
      • About location services
      • Turn on or turn off location services
      • Turn on or turn off traffic data
      • Turn on or turn off location-based ads
      • Change location permissions for apps
    • Compass
      • Compass at a glance
      • About the compass
      • Point the compass to true north or to magnetic north
      • Troubleshooting: Compass
  • Applications and features
    • Browser
      • Browsing the Internet
        • Browser at a glance
        • Video: Browser basics
        • Go to a website
        • Using Browser tabs
        • Share a link or picture
        • Search for text on a webpage
        • Enter reader mode
        • Find files that you downloaded
        • Bookmark a favorite webpage
        • Add a website to your home screen
        • Changing your browser settings
          • Video: Browser settings
      • Bookmarks and history
        • Bookmark a favorite webpage
        • View your browser bookmarks and history
        • Organizing your bookmarks
      • Browsing safely
        • About website certificates
        • Website certificate icons
        • Change Browser security settings
        • Change permissions for specific websites
      • Troubleshooting: Browser
    • Calendar
      • About the Calendar app
      • Video: Calendar basics
      • Add an email or social networking account
      • View your events
      • Find email and files associated with an event
      • Check who you're meeting with
      • Create an event
      • Hide a calendar
      • Change or delete an event
      • Join a conference call from a meeting reminder
      • Calendar settings
        • Change your default email address or calendar
        • Change the color for a calendar
        • Change default settings for events
        • Change how your calendar is displayed
      • Troubleshooting: Calendar
        • New or updated events aren't appearing in my calendar
    • Contacts
      • About the Contacts app
      • Adding contacts
        • Add an email or social networking account
        • Add a contact
        • Copy contacts to and from your SIM card
      • Contact views
      • Changing contacts
      • Add a contact to your favorites
      • Contact someone
      • Set a custom ring tone for a contact
      • Search for a contact
      • Filtering contacts
      • Sort your contacts
      • Share a contact
      • Troubleshooting: Contacts
    • Clock
      • Clock at a glance
      • Alarm clock
      • Stopwatch
      • Timer
      • World clock
      • Turn on bedside mode
    • Search
      • Video: Searching your BlackBerry smartphone
      • Search your device
      • Filter your search results
      • Change your search settings
    • BlackBerry World
      • BlackBerry World at a glance
      • Video: BlackBerry World storefront basics
      • Search for apps, games, music, or videos
      • Hide items intended for adult, mature, or teen audiences
      • Download and buy apps, games, music, and videos
      • Change your payment options
      • Download items using a Wi-Fi connection only
      • Save items that you download on a media card
      • Rate and review an app or a game that you downloaded
      • Download an update to an app or a game
      • Deleting apps
      • Delete music and videos you downloaded from BlackBerry World
    • BlackBerry World for Work
      • About BlackBerry World for Work
      • Browse the BlackBerry World for Work storefront
      • Download and buy work apps
      • Change your payment options for work apps
      • Download work apps using a Wi-Fi connection only
      • Rate and review work apps that you downloaded
      • Download an update to a work app
      • Delete a work app
    • Remember
      • Collecting and organizing tasks, notes, and more with the Remember app
      • Video: Organizing tasks and notes with BlackBerry Remember
      • Adding a folder and an entry to the Remember app
        • Create a folder in the Remember app
        • Add an entry to the Remember app
        • Send something to the Remember app
      • Changing a Remember folder or entry
        • Change a Remember entry
        • Customize the look of your Remember folders
        • Delete a folder or an entry in the Remember app
      • View Remember entries that have the same tag
      • Troubleshooting: the Remember app
        • I can't add due dates, tags, voice notes, or attachments to an entry
        • I can't send something to the Remember app
        • I can't open a folder in the Remember app
    • Smart Tags
      • The Smart Tags application explained
      • View and save a smart tag
      • Create your own smart tag
      • Favorite a smart tag
      • Change a smart tag
      • Share a smart tag
      • Erase a smart tag from an NFC tag
    • Calculator at a glance
    • Calculator
      • Using the calculator
    • Voice Control
      • Video: Voice Control basics
      • Using the BlackBerry Voice Control app
        • Making a phone call with the Voice Control app
        • Searching using the Voice Control app
        • Send messages using the Voice Control app
        • Book a meeting or appointment with the Voice Control app
        • Set a reminder with the Voice Control app
        • Type using voice dictation
        • Change your Facebook status using the Voice Control app
        • Post a tweet using the Voice Control app
        • Set an alarm using the Voice Control app
        • Save notes and memos using the Voice Control app
      • Voice Control settings
        • Change your Voice Control language
        • Change your voice response settings
  • Documents and files
    • Documents To Go
      • Getting started with Documents To Go
      • Editing documents
      • Editing spreadsheets
      • Editing and presenting slideshows
    • Print To Go
      • Getting started with Print To Go
      • Access work printouts
      • Managing your folders with Print To Go
      • Managing your printouts with Print To Go
      • Troubleshooting: Print To Go
    • Adobe Reader
      • Viewing a document in Adobe Reader
    • File Manager
      • Viewing files
      • Managing your files
      • Transferring files
      • Working with files stored in the cloud
      • Working with zip files
    • Storage space and media card
      • Moving or copying media files and documents
      • Using a media card
      • Check how much storage space is free
      • Frequently asked questions: Storage space and memory
        • How do I free up storage space?
          • Optimize your device's performance
      • Error messages: Media card
      • Troubleshooting: Storage space
        • My device isn't recognized when I connect it to my computer
  • Settings and options
    • Connections
      • Check which wireless networks your device connects to
      • Give your device a nickname
      • Wireless connections icons
      • Tips: Choosing a connection
      • Turn on airplane mode
      • Connect your device to an HDMI display
      • Mobile network
        • Connect to the mobile network
        • Roaming
        • Troubleshooting: Mobile network
      • Wi-Fi
        • Connect to a Wi-Fi network
        • Tutorial: Setting up Wi-Fi on a BlackBerry 10 Device
        • Delete a saved Wi-Fi network
        • Disable or re-enable a saved Wi-Fi network
        • Wi-Fi network settings
        • Installing a root certificate on your device
        • Add a VPN profile
        • Troubleshooting: Wi-Fi
          • Troubleshooting wizard: I can't connect to a Wi-Fi network
      • Mobile Hotspot mode
        • Sharing your Internet connection using Mobile Hotspot mode
          • Share your Internet connection using Mobile Hotspot mode
        • Find your Mobile Hotspot mode settings
        • Disconnect a device from your mobile hotspot
        • Troubleshooting: Mobile Hotspot mode
      • Internet tethering
        • Sharing your mobile network connection using Internet tethering
        • Find your Internet tethering settings
        • Disconnect a device from your Internet tethering session
        • Troubleshooting: Internet tethering
      • Bluetooth
        • Turn on Bluetooth technology
        • Pair and connect with a Bluetooth enabled device
        • Disconnect from a paired Bluetooth enabled device
        • Delete a paired Bluetooth enabled device
        • Set how Bluetooth enabled car kits access your messages
        • Automatically establish a Bluetooth connection when you turn on your device
        • Troubleshooting: Bluetooth
      • NFC
        • Video: Near Field Communication (NFC)
        • What is NFC?
        • Turn on NFC
        • Send a file using NFC
        • Find your NFC settings
    • Organizing apps
      • Leave an app or close an app
      • Move an app around the home screen
      • Add folders to the home screen
      • Move an app out of a folder
      • Rename a folder
    • Display
      • Change your backlighting
      • Change your font size
      • Set a picture as your wallpaper
      • Change your display language
      • Change your device's regional settings
      • Lock your screen
      • Connect your device to an HDMI display
    • Language
      • Change your display language
      • Change your text input language
      • Change your keyboard language
      • Change your voice input language
    • Keyboard and typing
      • Keyboard and typing at a glance
      • Show the keyboard
      • Video: Keyboard and typing basics
      • Delete a word
      • Typing on the keyboard
      • Video: Keyboard options
      • Type faster with automated assistance settings
      • Cut, copy, and paste text
      • Selecting word suggestions that appear on your keyboard
      • Spell check
      • Creating custom text shortcuts
      • Change input, keyboard, or typing settings
      • Troubleshooting: Keyboard and typing
    • Battery and power
      • Turn off your device
      • Battery and charging icons
      • Charge your device
      • LED and battery notifications
      • Battery safety
        • RIM and environmental sustainability
      • Frequently asked questions: Battery and power
        • How can I extend battery life?
    • Accessibility
      • Customize your accessibility settings
      • Turn on Magnify
      • Change your font size
      • Turn on hearing aid mode
      • Turn on TTY support
  • Legal notice