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I cannot save pictures or videos

Your BlackBerry® device memory or media card might not have enough available memory to store pictures or videos.
Try performing the following actions:
  • If you are trying to save a picture or video to your device memory, delete old data or messages from your device.
  • If you are trying to save a picture or video on your media card, delete old media files.
  • In the camera options, verify that the Picture Quality field is not set to Superfine. Superfine pictures use more memory than fine or normal pictures.

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