Help Center
Local Navigation
- Shortcuts
- Phone
- Phone basics
- Emergency calls
- Volume
- Voice mail
- Speed dial
- Voice dialing
- Make a call using a voice command
- Dial an extension using a voice command
- Check a status using a voice command
- Change the voice dialing language
- Turn off choice lists for voice commands
- Turn off voice prompts
- Set playback options for voice dialing
- Set the matching sensitivity level for voice commands
- Improve voice recognition of numbers
- Conference calls
- Call logs
- Call waiting
- Call forwarding
- Call blocking
- Fixed dialing
- Smart dialing
- TTY support
- Multiple phone numbers
- Phone options
- Turn on dialing from the Lock screen
- Sort phone numbers or contacts on the Phone screen
- Hide or display your phone number when you make calls
- Turn off the prompt that appears before you delete items
- Stop ending calls when you insert your device in the holster
- Answer calls automatically when you remove your device from the holster
- Reset a call timer
- Phone shortcuts
- Phone troubleshooting
- I cannot make or receive calls
- My phone number appears as Unknown in the phone application
- I cannot check my voice mail
- I cannot make calls using a voice command
- My device does not recognize names or numbers in voice commands
- I cannot make a conference call
- Some features are not available on my device
- Messages
- Message basics
- Email messages
- Email message basics
- Send an email message
- Delete the original text from a reply message
- File an email message
- Add, change, or delete an email message folder
- Forward messages from a specific email message folder to your device
- Stop storing messages sent from your device on your computer
- Stop storing messages sent from your computer on your device
- Email message filters
- Email message options
- Check spelling automatically before sending email messages
- Set an out-of-office reply
- Request delivery or read confirmation for email messages
- View email messages in plain text format
- Stop loading pictures in HTML email messages
- Hide filed email messages
- Receive only the first section of long email messages
- Change the email address that you use to send messages or meeting invitations
- Stop forwarding email messages to your device
- Email message basics
- PIN messages
- SMS text messages
- SMS text message basics
- Options for SMS text messages
- Turn off AutoText for SMS text messages
- View more of the history in SMS text messages
- Store SMS text messages on your SIM card
- Request delivery notification for all SMS text messages
- Set how long your service center attempts to send SMS text messages
- Set a wireless network type for sending SMS text messages
- Cell broadcasting
- MMS messages
- Message list options
- Turn off the prompt that appears before you delete items
- Turn off the prompt that appears when you mark messages as opened
- Set how long your device stores messages
- Use color to differentiate work messages from other messages
- Change how a message list displays messages
- About multiple message lists
- Use one message list or multiple message lists
- Hide the new or unopened message indicator
- Hide sent messages
- View call logs in a message list
- Block incoming messages
- Allow messages from contacts in your contact list or allowed sender list
- Add a contact to your allowed sender list
- Reset a blocked message counter
- Message shortcuts
- S/MIME-protected messages
- S/MIME-protected message basics
- About signing and encrypting messages
- Sign or encrypt a message
- Encrypt a message with a pass phrase
- Attach a certificate to a message
- Download the certificate used to sign or encrypt a message
- Add a certificate from a message
- Add a certificate from an attachment
- Attachment indicators in S/MIME-protected messages
- Add connection information for a certificate server from a message
- View the certificate used to sign or encrypt a message
- View encryption information for a weakly encrypted message
- S/MIME-protected message status
- S/MIME-protected message options
- Change your signing or encryption certificate
- Change options for downloading attachments in encrypted messages
- Change the default signing and encryption option
- About message classifications
- Change the default message classification
- Change the size of S/MIME indicators in messages
- Change the encryption algorithms for S/MIME-protected messages
- Request delivery notification for signed S/MIME-protected messages
- Turn off the prompt that appears before an S/MIME-protected message is truncated
- Turn off the prompt that appears when you use an S/MIME certificate that is not recommended for use
- S/MIME-protected message troubleshooting
- S/MIME-protected message basics
- PGP protected messages
- PGP protected message basics
- About signing and encrypting messages
- Sign or encrypt a message
- Encrypt a PGP protected message with a pass phrase
- Attach a PGP key to a message
- Download the PGP key used to sign or encrypt a message
- Add a PGP key from a message
- Add a PGP key from an attachment
- Attachment indicators in PGP protected messages
- Add connection information for a certificate server from a message
- View the PGP key used to sign or encrypt a message
- PGP protected message status
- PGP protected message options
- Change your signing and encryption key
- Change options for downloading attachments in encrypted messages
- Change the default signing and encryption option
- About message classifications
- Change the default message classification
- Change the size of PGP indicators in messages
- Change the encryption algorithms for PGP protected messages
- Turn off the prompt that appears before a PGP protected message is truncated
- Turn off the prompt that appears when you use a PGP key that is not recommended for use
- PGP protected message troubleshooting
- PGP protected message basics
- Message troubleshooting
- I cannot send messages
- I am not receiving messages
- I cannot file email messages
- I cannot send SMS text messages
- I am not receiving SMS text messages
- The number of new or unopened messages is different than I expected
- Some messages no longer appear on my device
- A message or attachment does not appear or is truncated
- HTML email messages do not appear correctly
- Some email message folders appear dimmed
- Email message filters are not working correctly
- I cannot turn on cell broadcasting
- I cannot attach a file to an MMS message
- I cannot use a shortcut to view one type of message in a message list
- Some features are not available on my device
- Attachments
- Camera and video camera
- Media
- Transferring and downloading media files
- About transferring media files
- Transfer a file between your device and your computer using the Roxio Media Manager
- Transfer a file between your device and your computer in mass storage mode
- Save a song or video from a web page
- Receive a media file using Bluetooth technology
- Send a media file
- Download a ring tone
- Download a Home screen background
- Playing media files and recording voice notes
- Play a media file
- Play a song or video on a web page
- Shuffle songs
- Pause a media file
- Fast-forward or rewind a media file
- Play the next or previous song in a category
- Search for a media file
- Record a voice note
- Adjust the volume
- Amplify the volume
- Improve sound quality for media files
- Keep backlighting on when you play a video
- About using a headset
- Managing media files
- Viewing pictures
- Managing pictures
- Media card and mass storage mode options
- Media shortcuts
- Media troubleshooting
- Transferring and downloading media files
- Browser
- Browser basics
- Browsing web pages
- Visit a web page
- Search the Internet
- Switch browser views
- Zoom in to or out from a web page
- Move back or forward a web page
- Refresh a web page
- Save a web page to a message list
- Stop loading a web page
- Search for text in a message, in an attachment, or on a web page
- View a list of web pages you visited recently
- Return to the home page
- Close the browser
- Viewing, copying, and forwarding addresses
- Viewing pictures and playing media files
- Browsing web pages
- Browser bookmarks
- About bookmarks for web pages
- Add a bookmark for a web page
- Change a bookmark for a web page
- Send a bookmark for a web page
- Delete a bookmark for a web page
- Add a bookmark folder for web pages
- File a bookmark for a web page
- Rename a bookmark folder for web pages
- Delete a bookmark folder for web pages
- Web feeds
- Browser options
- Change the default browser view
- Change the home page or start page
- Change JavaScript options
- Change options for pictures and animation on web pages
- Change display options for web pages
- Change font options for web pages
- Set the character encoding for all web pages
- Receive a prompt before closing the browser or running a script
- Clear a browser cache
- Clear the browser history
- About browser configurations
- Set the default browser configuration
- Browser security
- Browser push
- Browser shortcuts
- Browser troubleshooting
- Browser basics
- Date, time, and alarm
- Set the date and time
- Get the date and time from the wireless network automatically
- Change what appears on the display when your device is charging
- Change the clock face
- Display a second time zone
- Turn on bedside clock mode
- Set options for bedside clock mode
- Turn on the alarm
- Silence the alarm
- Change alarm notification options
- Use the stopwatch
- Set the timer
- Change timer notification options
- Date, time, and alarm troubleshooting
- Personal organizer
- Contacts
- Calendar
- Calendar basics
- About calendar views
- Switch calendar views
- Move around a calendar
- Schedule an appointment
- Schedule an appointment quickly in Day view
- Schedule a meeting
- Recurrence fields
- Schedule an alarm
- Check spelling
- Open an appointment, meeting, or alarm
- Delete an appointment, meeting, or alarm
- Switch days in Day view
- Meetings
- Conference call meetings
- Calendar options
- Change the default calendar view
- Change the default reminder time for calendar entries
- Change the start and end time for days
- Change the snooze time for reminders
- Change the email address that you use to send messages or meeting invitations
- View tasks in a calendar
- Change the first day of the week
- Hide free time in Agenda view
- View more of the subject line for appointments in Agenda view
- Change how long your device stores calendar entries
- Turn off the prompt that appears before you delete items
- View the number of calendar entries stored in a calendar
- Multiple calendars
- Calendar shortcuts
- Calendar troubleshooting
- Calendar basics
- Tasks
- Memos
- Categories
- Calculator
- Notification profiles
- Notification basics
- LED notification
- Custom notification
- About custom notification
- Set custom notification for calls or messages from a specific contact
- Change the order of notification profile exceptions
- Change a notification profile exception
- Change the list of contacts for a notification profile exception
- Delete a notification profile exception
- About custom ring tones
- Assign a ring tone to a contact
- Notification profile troubleshooting
- Typing
- Language
- Change the display language
- Add a display language
- Delete a display language
- About typing input languages
- Change the typing input language
- Switch typing input methods
- Change the input options for SureType technology
- Change the voice dialing language
- Use a shortcut to switch typing input languages while you type
- Change the shortcut for switching typing input languages
- Turn off the shortcut for switching typing input languages
- Change the display options for contacts
- Language troubleshooting
- Display and keyboard
- Search
- Synchronization
- About synchronization
- Reconcile email messages over the wireless network
- Delete email messages over the wireless network
- Prerequisites: Synchronizing organizer data over the wireless network
- Synchronize organizer data over the wireless network
- About synchronization conflicts
- Manage email reconciliation conflicts
- Manage data synchronization conflicts
- About backing up and restoring device data
- Prerequisites: Restoring data over the wireless network
- Delete all device data
- Empty the deleted items folder on your computer from your device
- Synchronization troubleshooting
- Email messages are not reconciling over the wireless network
- I am not receiving email messages from personal folders on my computer
- Email messages are not being deleted over the wireless network
- Organizer data is not synchronizing over the wireless network
- Custom contact list field data is not appearing on my computer
- Some characters in calendar entries do not appear correctly after synchronization
- Bluetooth technology
- Bluetooth technology basics
- About Bluetooth technology
- Turn on Bluetooth technology
- Pair with a Bluetooth enabled device
- Connect to a paired Bluetooth enabled device
- Switch to a paired Bluetooth enabled device during a call
- Share contacts with a paired Bluetooth enabled car kit
- Receive a media file using Bluetooth technology
- Send a media file
- Rename a paired Bluetooth enabled device
- Delete a paired Bluetooth enabled device
- Bluetooth technology options
- Prevent your device from sharing contacts with Bluetooth enabled devices
- Restrict outgoing calls
- Make your BlackBerry device discoverable
- Change the pairing name for your BlackBerry device
- Turn off Bluetooth connection notification
- Turn off the prompt that appears when connecting or pairing
- Turn off a Bluetooth profile
- Bluetooth profiles
- Encrypt data that you send or receive using Bluetooth technology
- Turn off automatic reconnection to Bluetooth enabled devices
- Bluetooth technology troubleshooting
- Bluetooth technology basics
- GPS technology
- Maps
- Map basics
- Navigation
- Maps bookmarks
- Map options
- Set the GPS receiver that you use to track your movement
- Clear the map cache
- View status information at the top of a map
- View north at the top of a map
- Hide the tracking information at the bottom of a map
- Keep backlighting on when you track your movement
- Geotag pictures that you take
- View a geotagged picture on a map
- Map shortcuts
- Maps troubleshooting
- BlackBerry Messenger
- Contacts
- Groups
- Conversations
- Start a conversation
- Open a conversation
- Add an emoticon
- Send a file to a contact
- Send a voice note to a contact
- Send a vCard contact attachment
- Ping a contact
- Turn off ping vibration
- Prevent conversations from appearing in the main message list
- Start a conference
- View conference participants
- Copy a conversation
- Clear a conversation
- Send a broadcast message
- Send your GPS location to a contact
- End a conversation
- Availability
- Applications
- Switch applications
- Add an application
- View properties for an application
- Delete a third-party application
- Receive a device password prompt before you add an application
- View the size of an application database
- About updating the BlackBerry Device Software
- Prerequisites: Updating the BlackBerry Device Software over the wireless network
- Update the BlackBerry Device Software
- Return to the previous version of the BlackBerry Device Software
- Delete the previous version of the BlackBerry Device Software
- Application troubleshooting
- Wireless network coverage
- Find information about wireless coverage indicators
- Turn off a wireless connection
- About wireless coverage indicators
- Network connection indicators
- Turn on wireless coverage notification
- About the preferred wireless network list
- Add a wireless network to the preferred wireless network list
- Change the order of preferred wireless networks
- Delete a wireless network from the preferred wireless network list
- Turn off data service
- About roaming
- Switch wireless networks manually
- Verify the status of network connections and services
- Wi-Fi connection settings
- About connecting to a Wi-Fi network
- Connect to a Wi-Fi network
- About Wi-Fi profiles
- Wi-Fi profile security options
- Change the order of Wi-Fi profiles
- Switch Wi-Fi networks manually
- Prevent your device from connecting to a Wi-Fi network
- Delete a Wi-Fi profile
- Install a root certificate on your computer
- Advanced Wi-Fi connection settings
- UMA connection settings
- Wireless network coverage troubleshooting
- Power, battery, and memory
- SIM card
- About the SIM card phone book
- Add a contact to your SIM card
- Copy contacts from your SIM card to your contact list
- Copy a contact from your contact list to your SIM card
- Change a SIM card contact
- Delete a SIM card contact
- Store SMS text messages on your SIM card
- About SIM card security
- Protect your SIM card with a PIN code
- Change the SIM card PIN code
- Change the display name for a phone number
- Security
- Security basics
- Password keeper
- About the password keeper
- Add a password to the password keeper
- Generate a random password
- Set criteria for randomly generated passwords
- View a password in the password keeper
- Change a password in the password keeper
- Hide passwords in the password keeper
- Turn off the prompt that appears before you delete items
- Delete a password from the password keeper
- Change the password keeper password
- Copy a password
- Prevent password copying
- Set a limit for password attempts in the password keeper
- Encryption
- Memory cleaning
- Certificates
- PGP keys
- PGP key basics
- Download a PGP key from an LDAP certificate server
- Download a personal PGP key from the PGP Universal Server
- Download an updated PGP key from an LDAP certificate server
- View properties for a PGP key
- PGP key properties
- Send a PGP key
- Delete a PGP key
- Clear the PGP data cache
- PGP key status
- PGP key status indicators
- Check the revocation status of a PGP key
- Change the trust status of a PGP key
- Revoke a PGP key
- PGP key revocation reasons
- PGP key options
- Change the display name for a PGP key
- Turn off the display name prompt that appears when you add a PGP key to the key store
- Turn off the fetch status prompt that appears when you add a PGP key to the key store
- PGP key shortcuts
- PGP key troubleshooting
- I cannot download a PGP key from an LDAP certificate server
- Certificate servers
- Key stores
- About the key store
- Change the key store password
- Synchronize the key store password with the device password
- Change when your device deletes the key store password
- Add contacts to your contact list automatically when you add items to the key store
- Change the service that your device uses to download certificates
- Turn off automatic backup of key store data
- Change the refresh rate for certificate revocation lists
- Reject certificate revocation lists from unverified CRL servers
- Smart cards
- About using a smart card with your device
- About two-factor authentication
- Turn on two-factor authentication
- Import a certificate from a smart card
- Lock your device when you remove your smart card from your smart card reader
- About smart password entry
- Turn off smart password entry
- Switch smart password filters
- Prerequisites: Using authentication certificates
- Use a certificate to authenticate your smart card
- Check the status of your authentication certificate automatically
- Store the pass phrase for your smart card in the application memory
- Turn off notification for smart card connections
- Software tokens
- VPN settings
- About security self-tests
- Verify security software
- Third-party application control
- About permissions for third-party applications
- Reset connection permissions for third-party applications
- About direct Internet connections for third-party applications
- Set up a direct Internet connection for a third-party application
- Turn on safe mode
- Set permissions for a third-party application
- Connection permissions for third-party applications
- Interaction permissions for third-party applications
- Data permissions for third-party applications
- Security troubleshooting
- Service books and diagnostic reports
- BrickBreaker
- Glossary
- Legal notice
Product Documentation
>
Help for Smartphone Users
>
BlackBerry Smartphones
>
BlackBerry Curve 8900 Series
>
User Guide - BlackBerry Curve 8900 Smartphone
Call logs
- About call logs
- View call logs in a message list
- Add notes to a call log
- Change call log notes
- Send a call log
- Delete call log notes
Parent topic: Phone